Me and my wife were too tired to cook so we thought we order pizza since we havent had pizza in a long time. The pizza and cheese sticks get delivered and both boxes have tons of grease on them. We patted down our pizza to try to soak up grease. There was pretty much almost no meat on half. There was maybe three peices of sausage on my half. The pizza was cut terribly. The cheese sticks also were not cut very well. There was really fat ones, really skinny ones, some where half the size. Very disappointed. Also kind of bland. The pizzas I make at home have more flavor. Very disappointed in our experience.
My daughter Kristen ordered some pizzas from this location. They were burned on the bottom and the edge of the crust. We have ordered from this location before and never had an issue. We called and spoke to Chris C. who was very accommodating. He explained that there was an oven problem and offered to refund our money. We will continue to use this location and sincerely appreciate Chris and Papa John's standing behind their product.
Papa John's on David Drive not a very good place to eat anymore very unfriendly seems like the topping to give you now is less than before if you go through the drive-thru they look at you like you're crazy sometimes
I usually go out of my way to not order from this papa johns location. Service is inconsistent and doesn't hold up to the quality of the countless other Papa Johns(or other pizza places for that matter) in the area. Tonight was no exception. We ordered 3 items for delivery. The driver mistakenly tried to hand me 1 item but turned out to be the wrong order. Easily corrected. Mistakes happen. I bring my order inside and open up what is supposed to be a HALF cheese and Half philly steak pizza. Turns out its a 2/3 cheese and 1/3 philly steak pizza. The slices on the cheese side are MASSIVE. The philly steak are tiny. It's pretty annoying because this has happened multiple times where they cant find the center of the pizza when they are cutting it. Other times they dont cut the pizza through (causing me to have to recut it) or the quality of the pizza doesnt hold up to other Papa John's(like the airline location which is ALWAYS on point). Fed up, I call the store to speak with a manager and they hand the phone to Monica. I explain the situation to her and ALSO explained that i am not seeking reimbursement or to have the order replaced. Instead i am informing her of the reoccuring situation that i keep experiencing from this particular location. Monica started repeating what i was saying back to me and it was immediately clear that she was acting snarky and defensive. She told me she would talk to her oven workers to get to the bottom of it. When i said "that would be great, thank you" she faintly said "thanky..." and hung up on me mid-word. Seriously? You're the manager they have running this place? You're the leader the owner entrusts with their business? No wonder this Papa John's is consistently bad. We won't be ordering from this location again. In the future, we will just order delivery from your competitors or will continue to drive to airline for carry-out.
Customer Service is NOT consistent. I always come here because its close to my job. Operators train your managers better on how to talk to clients. I could have easily gone to pizza hut down the street. Earn my business because it keeps you employed
It was the best pizza ?I've had in years. We ordered a large BBQ with chicken & a pepperoni &Italian sausage extra cheese
Didn’t know this store had such bad reviews, I wouldn’t have ordered.Ordered online, paid and tipped.Pizza never delivered. Called twice. Hung up on twice, the second time after asking for the employees name. It was finally dropped of by a young girl named Mia. When I asked what happened to my others pizzas that were supposedly delivered she said “I guess they magically disappeared”. we are NOT eating these pizzas obviously. Do NOT order from this store.
You think your gonna hang up on us after we paid for pizza and it wasn't delivered? I'll be seeing you very soon.
This use to be my favorite store but this is the 3rd time in a row that I have ordered pizza and I get the pizza and it looks like thin crust pizza the staff is lazy and rude taking my business elsewhere now
Excellent pizza and courteous delivery staff!