El Paso Mexican Grill

601 Veterans Blvd, Metairie - 70005
222 reviews
Mexican
(504) 218-4590

Now honestly this has always been my “go-to spot after a hard days work … but today the bar service wasn’t that great , I usually chill at the bar , especially during happy hour ..the bartender served me a drink and came back every 5 minutes to ask about ordering, I did. But soon as I got my food .. she didn’t wanna wait on me anymore, she gave the guys next to me there 2 for 1 drinks , but didn’t give me mine , I was shocked , didn’t even offer me my 2 for 1 , I’m so disappointed .. I hope management sees and knows that everyone should be respected if their paying like everyone else

I just ordered from this restaurant through Uber eats, and I did not get my Coke and the food does not look very appetizing. Plus they advertise with a chimichanga that it’s covered in cheese sauce but when I got mine you can’t even tell there’s even cheese sauce on it, So I called the place and the girl told me did the shoes I just put like a drizzle on there but that’s not what it says on the menu it says covered in cheese sauce and mine is plain and dry, So to me that’s terrible customer service.

Seated in the back with the staff folding napkins and servers joking around next to us. Our Server walked past us several times and did not check on us. Food ok, but not great...service spoiled the experience.

Dining room was busy, but we were seated quickly. The wait staff was friendly and attentive to our questions and needs during the meal. Thank you El Paso!

I had a large watermelon margarita and a vegetarian plate. The margarita was heavenly!

I took a buddy of mine for his birthday last night Thurs 17th Feb, I waited at the bar, excellent friendly efficient service. Transferred my bar over to the table. Again the waitress Giavanna, bright, bubbly, delightful young lady, friendly. So fast and efficient, great food, always fresh. Absolutely perfect. Never had a bad experience here always first class.

Food always great. Prices went up just like every thing else I guess. Staff very nice and professional.

Love the drinks. Generous size. Awesome food

I've been visiting from Austin, TX. We stopped in for lunch one afternoon and got the Trio Fajitas. They were great, and reminded me of the Tex-Mex food back home. Everyone was very friendly!

Bad, Bad service!! Bad costumer service!!! We waited over 1 hour for our food (with 3 hungry kids) and ended to leave the place since the food never come out. No manager on duty and the servers are very rude and very unprofessional. They should hiring better employees.