Ordered a chicken sandwich meal in the drive through. Was given and charged for someone else’s food. I returned it and as I was explaining what I had ordered to another employee who I believe was the manager. The clerk shut the window in my face. A short time later he tried to hand me the same bag. He completely ignored everything I said, I handed the food back and left to prevent myself from addressing his blatant ignorance. I’m still trying to deal with disputing the charge. I will never go to that Wendy’s again.
Why would you give a customer this knowing you wouldn’t eat these nasty A** fries you can tell the grease needed to be changed and the meat wasn’t hot smh I haven’t ordered anything else from there since my whole order went to the trash just because everything was nasty
U would really give zero stars if I could. Some Wendy's locations have breakfast and some do not. I came to this particular location on yesterday for breakfast. I pulled into the line behind a blue pick up that was already at the speaker. That truck pulled around not long after and then I pulled up to the speaker. I reviewed the breakfast menu and waited there for 15 mins. Nobody ever said anything over the speaker. I decided to pull around to find a deliver truck on the other side of the building with their ladder extending across the drive-thru line. I pulled around the truck and could see an employee standing not far from the window. If the restaurant was closed, the menu board should not have been lit up, the breakfast menu should not have been shown, there hours of operation on Google should not be listed as them being opened, there should have been a sign out stating that they were closed even if only temporarily, someone should have come to the speaker. I wasted at least 30 mins of my morning b/c of Wendy's. After having yet another very poor similar experience w/a Wendy's location I thought that it was best to notify corporate office of what was happening b/c I can only assume that they are unaware of what is happening so that perhaps changes could be made. I reached out to corporate and received no response so I figured the next best thing to do was to post on Google. Atleast other people can read this and see what is happening at Wendy's. People deserve the right to spend their money where they want it and on good quality service. I have backed away from Wendy's greatly over the years b/c of their continued decline in service quality. At this point, I can't see me bringing myself to go back to any Wendy's location after this last visit. You would think that in today's economy, business owners, corporations would care about the level of service they provide b/c there are so many other businesses failing. I guess Wendy's just falls in the category of those companies that lack integrity and quality.
This place sucks! The food is horrible and the people that work here are mean
I go there for the Baconator and love their new fries...fast service thru the drive thru....thumbs up for Wendy's.....
The fries are Da Best and the chili is really good too!
Horrible service. They never get our order right.
I stopped at 7:15 to order breakfast for several people working in the warehouse on a Saturday. They said they haven’t started cooking yet. It would be 20 minutes before they would have anything ready. How do you not have food ready 35 minutes after you open to the public? And they wonder why they have no business.
They didnt have alot of people working so they were under staffed so it took a lil longer
Ordered three croissant sandwiches and when I got them home two didn't have egg or cheese and when I tried to take them back the girl told me it was too late to come back tomorrow. How's tomorrow going to help me eat breakfast today?