Increased menu prices, poor food quality & long wait for food with inadequate temperature. This chain is going downhill ?. We will not be eating at Chili's anymore.FYI: stopped at a different location prior to coming here & it was closed for the day at 3pm. The staff walked out due to incompetent management.
I can recall a time when Chili's was one of my favorite chain restaurants. Occasionally I still give it a chance, but despite multiple revamped menu offerings... it continually fails to impress. I had the gourmet brisket burger that you can actually request cooking temps on. I had mine at medium, which it was, but the patty just didn't have the gourmet burger flavor. The brisket was almost nonexistent and as bland as the burger. With it costing more that the double 1lb burger... I was expecting to see brisket piled on. Service and friendliness was great and they largely provided what I expected... so 4 stars.
We ordered delivery and once again Chili's never disappoints. The food is always great but tonight for me, it was just perfect. Shout to the chef on the trio fajitas. The steak and chicken were cut thinly which fit the small tortillas perfectly and just enough shrimp for every wrap. I swear you read my mind because it was just how I wanted. The steak was tender and juicy and the chicken was succulent. The shrimp was cooked to perfection and the flavors were on point. Chili's definitely did right by hiring whoever the chef is at the Mandeville, La restuarant. You should be proud!
This was a very disappointing visit. I ordered a steak that was supposed to be medium rare. I got completely burned steak. My boyfriend got sick. Very I'll. And we are not happy at all. Very dissatisfied. I'm so upset. Wanting a full refund. I also ordered fries and was very upset. I only received ten fries in the to go container. The to go order Briner was very rude to me. Claiming that ten fries was the amount in a full double fry order with the steak. Yeah I'm extremely upset tonight. Hoping to speak to somebody about a refund I'm so disappointed.
Love Chilli's but the prices are getting out of control. Food and service is great so don't take the 4 star for lack of satisfaction it's the price for 3 people with take out over what the price used to be.
The staff was nice and the food was good, but the inside could use a remodel. The booth we sat in felt like it was sinking in and we could feel the springs and wooden rails. I can sum it up like this... It just looks and feels old and tired.
We love this Chili’s… excellent customer service. The food was great too ❤️
kids food was still raw and they were sick for 2 days after. called the store the day it happened and they said they try and check every dish but sometimes it get pass them. if I could post a pick of the food they took home I would.
Chili’s in Mandeville has been around for a long time for a reason. The food and drinks are top notch and service is usually really good. This Chili’s is in the perfect spot and close to everything. Our meal came out pretty quick and our server was great for our dinner date. Will definitely be back!
We had curbside the food was delicious ?