I was there for the night order few stuff but the order was missing and the employee doesn’t seem to understand what we order. Poor service, i am regular at taco bell but this one is the worst i have ever been to.
I I ordered a cheesy bean and rice burrito and a cheese quesadilla. through the drive-thru. cheesy bean and rice burrito had a hole in the side of it and tasted like water. more than a cheese the beans or rice. the cheese quesadilla. had onions and barbecue sauce little cheese and quesadilla sauce two of those ingredients don't belong. so big time cross-contamination. and it did not tastes good at all. take the more like a dirty steamer and barbecue sauce more than it tasted like a cheese quesadilla. also have very little quesadilla sauce. so a big part of the outer edges I mean like a good inch or two was nothing but to tortilla.
I am giving this crew 5 stars today. the only bad thing and I know it’s not their fault is Mexican Pizza’s we’re sold out.The crew that is working today 6/2/22 @ 5:30 is phenomenal !!! Everything including the chips are so fresh! My taco looked like a commercial!I was a little nervous to try this cheese on the outside Gordita . It was perfect! Give these workers props! They deserve it. Awesome job E. Prien Lake Rd! Lake Charles, LA
Ordered a quesarito and was told it was only available if I ordered it online. That is unacceptable. Also they discontinued nacho fries? They get something really good and get rid of it?
Only one star because the drive thru lady was nice. Asked for no lettuce on 4 supreme soft tacos and it was there anyway,no recite and I: eat sauces from for 6 tacos
We had a great experience tonight in the drive-through. Tacos were hot and soft and perfect combination of meat and condiments. The staff was nice and attentive. This is coming from a guy that dislikes Taco Bell, and I tell you tonight's service and food preparation was great. Way to go Prien lake rd. Taco Bell in Lake Charles LA.
Went on through there last night and had a very nice guy at the window and very respectful. Got both of our orders right, food was all hot and everything was perfect. Ole dude through me a free taco, definitely gonna slide on back through there.
This night crew they have right now is fantastic. All very nice and kind people. And they are all busting their butts back there. I've never gotten a taco that looked this good
Very rude cashier. Visited today around 5:20 pm. I have a very nice thousand dollar bicycle which I rely on for transportation since I don't have a car. I obviously wouldn't leave this outside to be stolen because there is no chain cable or lock that could stop a thief from taking it. I walked in with it and went to place it out of the way. But all I hear is someone screaming "BIKE! OUTSIDE! THAT BIKE! GET IT OUTSIDE! NOW!" I said "Ok. Cool. I'm out." I would have been more than happy to just go through the drive through had she not been so rude about it. But why would I want to give money to a business that allows their employees to talk to me like a dog. I respect your establishment. It's fine if you can't allow me to bring my bike in. But let me tell you. That's a great way to greet your customers if your object is to lose them.
Awesome fast friendly service! My daughters and I were in and out for a quick meal & everything was clean in this building compared to other places we’ve been! Keep up the great customer service!