Got my order wrong and BC they were a lil busy and I was starving I hate HF of my footlong when the lined got quiet I went and told the employee. He says well I need Ur sandwich back and since u ate half I can only correct half. I accepted it BC I was hungry and could eat the wrong one later n evening. So I rolled with it. But defiantly need better customer service. Otherwise place is nice clean would recommend also
I went yesterday at 7pm the open sign was on but the doors were locked.
Love Burger King! It's my first stop in Fast Food!!!!
Friendly employees great atmosphere and food
Very clean and the night worker's are wonderful
Best subway i have visited in a while. Friendly service, great food, and clean bathrooms.
Good afternoon, this message is pertaining to the Manager & her customer service. Upon my arrival I saw her sitting at the table doing what could've possibly been her paperwork. I also noticed a 6-9 month old baby in a car seat next to her, & a 3 year old little girl running around them. I proceeded to the service line, to get my dinner, & not once did she look my way. I didn't see anyone in the back, so I turned & asked her if someone was back there to help me. She told me that they were closed. At this time I look at my phone & notice the time is 7:20, I said but ma'am you close at 8. She said yes but we're closing early due to low employees. Then she calls her employee from the back & says did you count the bread yet because if you did, we can't serve her, he said no ma'am. Then she says well you can server her if YOU want to, I am 5 months pregnant & holding a 2 year old in my arms so at this moment I become a little frustrated. He proceeds to get his gloves out to serve me & I say thank you because she wasn't making sense. She then says to me, while sitting at the table excuse me, this is MY store & I have the RIGHT to refuse YOUR service. So I said to her well at this point he is already about to make my order, THANK YOU. The boy makes my order & is very courteous to me, I say nothing else to her, pay for my order & leave, as I wanted to do before. I have been to this location many times & I am familiar with the actual franchise owner & his son, they are very nice people. I have also spoken to this same lady before, she has complained about doing HER job & employees not showing up but never got ugly with me as she did tonight. I am one that understands how being understaffed can be frustrating, but I also know that as a manager she should learn to keep her composure. If she felt that she needed to close early, she should've locked the door & not ignore me as I proceeded to her service line to avoid the confusion. I love going to subway but I would hate to have to avoid this store altogether because I will not allow anyone, especially a manager who should be leading by example, to ruin a night for me with their attitude. As a customer I had nothing to do with what she had going on personally or the short staff situation. When she also knew that she shouldn't have had her kids running around at her job or let alone HER STORE like she said, not professional. If someone could please contact me, it would be nice to voice my concerns to a customer service employee.
Great customer service and friendly employees fresh food. I am enjoying my food.
This review gets 1 star due to not having customer accessible bathrooms, while the staff can go in and out at will. Kinda hard to eat with dirty hands. Also Sandwich Artists were not wearing masks so vulnerable people be wary.Food was overall good and par for the course for a Subway. Customer service was good as well. Drink machine was out of order at the time as well.
Service was fair