They DO NOT HONOR the unlimited mix ins. The first three are free and each one after that is $1.99 each. The national chain website and this store's website say unlimited. The sign in the store also says unlimited, but they put a peice of paper taped on the wall that says $1.99 each after 3 toppings. It doesn't pay to argue with them. They don't care.
Says store hrs are 11:30am to 11 pm. Came at 1:15 pm and the doors are locked. Plz update hrs of operation. Ty
Good location. Took our 5 year old niece here for her first marble slab experience and she loved it. Actually said it was her favorite part of the entire trip. Nice selection of flavors and mixings.
Only one guy working, but that one guy was amazing! Super polite and efficient, not breaking a sweat even with a long wait line. Our kids loved him and asked when we're going see "that guy" again?
It was an ok experience, they were out of a lot of flavors that day so that was disappointing since I couldn't exactly get what I wanted. I've visited other marble slabs in other cities/states antd they are far superior. I wish that they would step up their business practices because not having enough ice-cream and workers in your store just ain't it.
I’ve come here twice within business hours and they have been randomly closed. No sign on the door explaining why. It’s 7pm on a Friday beside the movie theater, not sure why they wouldn’t be open.
Horrible and unprofessional. I went in today and a female and guy was horse playing hitting each other with love taps while a customer was waiting. One of the customers stated she was a kid yet im pretty sure that Marble Slab does not hire kids. She doesn't know what a young adult is. She stated I was in there for two minutes when the incident happened. I don't care if it was one second. At a place of business one should always conduct themselves with professionalism. We exchanged words and I was highly upset. I had a horrible experience at this location and would not recommend.
Go all the time. Today went to get rum icecream. Lady was not there. I looked past the fact that the guy was sniffling. Wiped his eyes and nose with the sleeve, because I love the icecream. He mixed my icecream so much until it was liquifying, it ran into other icecream from other customers that had strawberries. I told him im alergic to other stuff left on mixing board. Hes like its ok. But no its not. If im paying $16 for a certain flavor, please dont mix with other stuff. First my feelings were dismissed and treated poorly when i go there often. Very disappointed on poor service and nastiness of workers.
Don't try to make a Waitr order or call them on Sundays because despite what Google says, they do not answer & do not seem open by any means. I guess they didnt feel like dealing with orders & didnt want to make money today. ?♀️
Can't answer the phone to confirm business hours and won't confirm waitr orders sad to see a business be run down like this.