I tried to order on the website and over the phone and it say that this location was not receiving pick up orders but the guy on the window helped me. He was friendly and the food was good.
I love the convince of the app I can order and pay with my PayPal and track it all the way till it's ready to pick up.
The worst location. My pizzas came completely burnt. I also asked for no seasoning on the crust but they still added it. My kids and I were on vacation and this was the closest food to our hotel. It took them a long time to deliver and we ended up not being able to eat any of it because of how burnt and hard the pizza was. I tried calling as soon as I opened up the pizza to try to ask for a new one but I got the automated message saying they are closed even though their hours say they're open until midnight. Extremely upset I wasted money on this and the lack of customer service!
Terrible Place (is an understatement)I drove down to the dominos immediately after a wedding. It was 10:35 pm and the Open sign was still facing out. The door was locked, and after I tried the door the four employees inside stared at me and turned the lights off!One lady went around to the pick up window - without even beckoning me - and waited.I explained I wanted to order a pizza, and she said thy close at 11 pm and the ovens were already off and the stuff was put up. I told her Google indicates that they were opened until 1 am, and she made some weird excuse as to why they close at 11.I asked if there was any place I COULD get a pizza and she gave some vague description of a Casey's down the street that sold pizza.Do you mean to tell me that there is only one Dominos in Lake Charles, and this was the best a national chain can do!??I was well dressed and polite, but was treated with suspicion and mild contempt!After doing another Google search I found one on Lake Street and they were amazing.Lesson: stay away from the Grestner Memorial Rd store - especially if you're an out of towner . . .
I Ordered my food a hour and 15 minutes and they still have it in prep and no one will answer the phone. This is not good at all
If cashier's are the face of a business, this one needs a facelift. She appeared in the window chewing gum and without bothering to greet us. She handed me the change without a word.Two stars despite her customer service skills bc there were multiple online coupons and the order was ready quickly. Unfortunately, when i looked at my pizza the ingredients were unevenly spread leaving exposed dough scorched and unappetizing.Papa John's would never...
2 hours later still no pizza, i called for them to tell me they are closed. last week it took over an hour to eat and this time drew the line. i am done with dominos
Tracker said order was ready for pickup but when I arrived it was still in the oven.
Awesome people and pizza. Management is doing a great job.
They always go above and beyond for their customers. So many kind people there. I particularly love this location because they are sweet and understanding to adults and children with autism (ASD) AND neurodivergence. Snaps for all the staff there! You deserve a giant raise ?