Dairy Queen Grill & Chill

3921 Nelson Rd, Lake Charles - 70605
137 reviews
Fast Food Ice Cream & Frozen Yogurt Burgers
(337) 564-5293

I ask one favor when I come here to not flip my blizzard lol.... Don't know why it bothers me but it does and every time they come through and just hand me the cup lol thx you for that staff of dq others aren't so nice about it good staff here only had ice cream here but it's always been great lol

Went inside for an ice cream birthday cake, and the staff were all so helpful.

The atmosphere felt dirty bathrooms were dirty and the burger was cold in the middle and dry, fries were also cold. A 1out of 10 for me.

27 minute wait for a mini blizzard. when we pulled up to the window it had 6 employees standing around clueless.

Great place to eat! there food is fresh and hot it's amazing not to mention the blizzards are awesome!!! there service is really great and they fast and do there jobs. Thank you Dairy Queen for your hard work at keeping customers happy keep up the great work!! ?

I suggest people go and let the Queen give them a taste of her delicious banana split!

Updating my review from my visit. It appears to be a whole new crew working which looks good for the business and they all seemed great! On top of that, they were all in uniform!! Before, there were teenagers running the place and they were in hoodies and the girl working the drive thru had a shirt (not uniform) so tight and short, her gut was hanging out of the bottom. They did not appear very professional. Making progress.... keep it up.

All of our ice cream came out before our fisherprice play food. We had to wait longer than usual to get our meals after the fact (which sure that’s fine) but somehow….all of it was old/stale/cold so it’s not like they had to make anything fresh. I’m assuming it took so long because they had to check under the fryer to find something to give us. I know good and well these weren’t cooked this year. Maybe last month though tbh. No gravy with our crusty dusty thumb sized tenders, which would have helped my attempt at swallowing said “tenders”. All of the napkins were smashed into a ball inside of the box our styrofries came in. I’m not usually one to complain, but someone has to know better. Not night shift, but someone? ? ?

Food was fine but after seeing how nasty the restroom was I’d have to assume the kitchen couldn’t be a whole lot better.

Awesome food and service! Our server went above and beyond! The receipt says her name is Caitlyn E. but I don't think that was her name. She was awesome!Please put coconut back in the tropical blizzard! It was good don't get me wrong. And I am so thankful that you brought it back! But I beg you please put the coconut ? back!