Little Chinatown - Kenner

3800 Williams Blvd, Kenner - 70065
252 reviews
Chinese
(504) 975-2368

I been coming to this particular restaurant for the last year or so and I am a truly advocate of supporting small business and in spreading the word out on delicious restaurants around the city . And I hope they are paying attention on not only cooking food right but also respecting customers especially when there is a concern. I bought two combination fried rice and other dishes which we ate last night but had a entire untouched combination rice which I thought it would be great for lunch the next day. When I was serving it to my kids it was spoiled with a sticky and a funky spell.I took it back to the restaurant and was trying to be as quiet as possible since there was people there eating I was treated in the most disgusting manner especially coming from Asian personal which to my understanding are so polite and Efficient with there jobs. I was addressed by the cashier lady which is so ordinarily improper and she is not there to listen to the problem and addressed properly she literally is there to fight you off and tell you that your food is good and you should eat it the same day and not the next day because she don’t know what you did to it . I completely understand her point but is “ call take out” you decide when you eat your meal and take out shouldn’t be or get spoiled the next day.I have never had food from a restaurant go bad the next day if it’s store in the refrigerator. I don’t agree with people yelling to customers specially if we are paying and creating your business better! Be mindful about sitting and ordering from this place if something is not in order or done right you will not get a good feed back from them! I told them is not the money on my end or the food cost on their end is the SERVICE you all are executing!! Is a little town slowly one customer at a time will be out of your shop!

The food was delicious once it came. All entrees came out one at a time, and one item was missing. Our waitperson was quite short with us. It seemed if you were a regular, you were her best friend, but if it was your first time, you were a bother to her. I would recommend take out here, not diene in. You won't have to deal with rude staff and your food will be all together.

My favorite dish Chicken Eggplant went from $12.95 before the inflation to $13.95. I was very hungry and was excited when I felt my bag of food was on the heavy side thinking it would be a good amount of food. When I opened the dish, the majority of it was EGGPLANT with just smidgens here and there with HARDLY ANY CHICKEN!!!!! The food at Little China Town is good sometimes, but very greasy. It is VERY INCONSISTENT because there really is no recipe(in general) and the cooks just cook how they feel - adding in and taking out ingredients here and there. The Chinese broccoli i frequently order off the vegetable menu has been cooked differently 3 separate times I’ve ordered. I am very disappointed and will not be back for a long time. Paying $16.23 for an eggplant dish with hardly any chicken is not worth the money. Very sad I paid a tip, too!!!!! Disgusted and I am still hungry!!!

Very delicious food and very nice wait staff! Will definitely be returning! Love their Orange Chicken and fried rice!

BEWARE New owners! NOT THE SAME. The food quality and service have gone down the drain. Be careful, some of the ingredients they use for things like their stir fry have been old when I've eaten here.There are new owners now, so it's not the same place you've come to love.

Found a cockroach while I was eating. Told one of the server, and he laughed, nonchalantly apologized, and said "Well, you ate almost all of it. Do you want me to take it away for you?"I don't think it was an appropriate response at all. Very disappointed because it is my go-to restaurant around the town.

1 star for the roasted pork, but the service -no star at all.I ordered over the phone for pickup and told me once I get to the shop, it'll be ready. When I got to the shop, they asked me to wait for 30mins which is the opposite of what they told during order. Then they asked my to go through my bank records because they cannot find the receipt for advance payment, reason is "the wind blew it off". And $15 dollar charge for chopping the meat? Really?

Was going to give two stars but apparently I gave this a better review previously. Not much was right about this visit. Asked for two teas and a water and we only got one tea which was dropped off quickly so we couldn't ask for the other tea, not a big deal. Ordered wonton soup which the broth had a seafood type taste, not too good, but it was quite a generous sized cup. Ordered egg rolls which were only okay and the sweet and sour sauce bright to the table was not really good. My wife ordered the honey chicken meal with rice and spring roll but got the honey chicken entree only. We told the lady that we ordered rice as part of the meal and she seemed to agree that she was going to bring it but it never came. We let that go. The honey chicken was okay but was a little different then what we are used to. We never saw the serving staff again to check on us or refill drinks. The next time we saw them was for the bill. At least the bill was correct for what actually came to our table but not what we ordered. I will only return to be social if others in our group want to come.

We order a hot and sour soup. Came out very cold. Sent back to warm it up and never got back. It came back 20 minutes later after gad finished with the rest of the mail and still cold. I told the server that we didn’t want it anymore to take off and he said he didn’t do that. He gave us discount instead. Bad customer service we didn’t even eat it and paid for. Don’t waist your money there.

The atmosphere was cool. The oriental people were kind and soft spoken.The service was relatively fast. The portions were generous and the taste was good. There was also plenty to choose from. I highly recommend that you check them out.