Went through the drive thru and there was only one car in front of me. Got to the window. A lady took my payment then a guy came and started handing me my drinks and then food. He didn’t say a word to me throughout the entire interaction. When he handed me the bag of food I thanked him and assumed it was all there so I pulled forward. I checked the bag and a whole meal was missing plus the fries for the other two meals. I went inside and told the lady all that was missing and she blamed the guy and then started getting everything together. Who knows how fresh the food actually was. Won’t be going back.
Very well run location. The parking lot is clean, the food is tasty and the service experience is top notch. I’m very impressed with this location, it must be under new management because there’s definitely been a change for the better.
First, waited almost 15 min total before my order was taken. No cars in front of me in the drive thru. Kept getting told hold on.Woman on speaker had an attitude & talked low with no intention to speak up or assist when I couldn’t hear several times.Got food for this to be in my red beans.Like WHAT is that. Most definitely not rice nor bean. Only gave one review because the manager was nice upon explaining issue at window.
They mixed up our order with another person's. It should not have been a problem for them at all. When I showed the ticket it was crazy how many people had to look at it to make sure I was not lying. All they had to do was look at the small size of the box and know we didn't pay over $40.00 for an 8 piece!!! I will not go back to that place again. And they didn't make up for all the wings (5) in the first box. They just gave us 4 more pieces to make up the difference. I usually would not complain, but they made me feel like I was trying to lie about the order. The Incontinence was to me. I had gotten home and had to return. I know accidents happen, but this was ridiculous.
Maintenance made me keep a watchful eye while going through the drive through. Was asked to wait prior to ordering. They did not mute so all comments good and bad came through about their day. Listened for about 5 minutes to order. Waited outside for 15 minutes. Came in, the employee working the main counter said she couldn’t help because I ordered through drive through. I was waiting for nuggets that were done, but nobody filled the boxes. The manager looked upset that it was busy. Employees seemed very disorganized and disgruntled. I would suggest another location or chain. The lemonade machine was out and no one seemed to care to fill it. The manager was told. She disappeared into the back and didn’t fill it. Counters were dirty. Disappointed.
Of all the Popeyes in Louisiana, this is absolutely the worst one I've ever been to. Went through the drive thru. Guy told me to wait 15 min later no response ... went inside , one girl totally ignored me she was on her cell phone , same guy told to wait ...7 min later he tells the girl to take my order, she says cash or card , then says she can only take cash ,because she doesn't know how to work a register. All I wanted was the New Flounder sandwich and a Strawberry lemonade . Go to another Popeyes, you might be better off....
Your average popeyes with average prices and average food. It all works so no complaints. The people are average going about their business. Always get quick service and average food for the price. Big parking lot enough to swing a trailer in for products. popeyes is always a good quick option.
Never again will I eat at this restaurant. Not very clean. Food not fully cooked.
Drive thru was the only option when ordering. The woman taking our order was multiple tasking (gossiping with her coworkers) and missed our order. We ended up reordering at the window with her being upset that we didn’t pull up after placing one order. (She didn’t get the others, until the window). The man at the register bless his soul, had to double check everything.
It was horrible. Horrible customer service. They are rude to their customers. I'll never go here again. I don't even know what the food tastes like.... didn't get that far.