Almost short changed , food sloppy thrown into bag and not even wrapped properly . Food looked disgusting and didnt taste good . Will not be back ..
Roughly around noon...made the mistake of stopping at the Juban location. Large sign saying dining room open...people inside dining. Tried to go inside, but all doors were locked. Staff closed the dining room! No explanation. Plenty of staff milling around, so not a staff shortage. Beyond lazy employees.
Went to the bk at hwy 16 and lockhart rd.my son says mom cash only .so I had cash but ya can use debit at drive thru but not in lobby.DAH!!my daughter said no debit ,manager was waving her hand in a motion ,hand under chin,back and forth.no ,nothing.i placed my order and that was second time I had no cheese,no lettuce ,was cold ate in before ,was cold buns ,told me she watched them make it,was hot.ya dont act like that with customers.i told manage quit going on.enough. had salt on no salt poor management,lack of courtesy
I always mobil order and never have a problem. Seems to be easier for them and me. Five stars for sure!
I placed a order at drive thru window at the location on Juban around 2:31pm on 5/22/22. The women who took my order was extremely rude. The manager did not address the worker when I asked to cancel the order because I did not like her tone and she closed the drive thru window in my face. She did not apology for her tone and I was polite to her throughout the conversation. They have a sign on the door that says “Sorry Dining Room is Currently Closed Due To Staffing.” This sign has been on the door for a couple of days. This location is ran extremely poor and I would not advise anyone to eat from this location. I have had issues in the past where my food was extremely old and the worker had an attitude when I brought it back.
How is this location still open? If I could give 0 stars I would. Old fries, stale burger buns, flat drinks, and POOR service from staff. They are always out of over 50% of their menu and closing early or taking so long on food that people just leave.
3 in the afternoon on a Saturday and doors locked. Drive thru backed up. 4 of us in line backed out and left. Went to Burgersmith across the street. Got burgers and homemade fries. Drove past BK on our way out and the poor soul that remained in the drive thru after we all left was still sitting there. Omg! I have never.
The WORST!!! Waited in drive thru for 45 minutes to be told they was about to close (which was at 6) remind you they had 20 cars after me getting served. I reached out to the store owner (chase) to be told he will look into it and hung up. The workers and managers thought it was funny they locked their doors remind you I was just waiting in line. I drove out then they come to the windows and continue to serve others. Please do not go to this Burger King.
I asked the lady who was taking my order a simple question…. I asked what’s the new burger with the grilled onions called? And she answered with a nasty attitude “Idk, I don’t work in the kitchen “ I prayed not to get angry and drove off. But this lady will not make it in life talking to ppl like that. Just saying! If I was the owner I will fire her right away.
I don’t know who owns and operates this property but going through the drive-through at 6:30 at night on a Sunday to be told they are closed none of the lights are on there’s people on side just hanging out with the property is closed absolutely the worst management I’ve ever seen in a restaurant. And I didn’t even get to order my food.