mold in bathroom. no microwave in rooms. microwave is by elevator and doesnt work properly. pool bathrooms had no lights. housekeeping was unable to provide our room with clean towels. very disappointed in this holiday inn
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excellent property; very clean, well stocked with toiletries and even some tiny packets of antibac in a welcome bag. Outside is well kept and has plenty of parking. All staff were friendly and polite. Some other adult guests were talking loudly in the hallway, but that wasn't the fault of the hotel. Thankfully it didn't last too long. Restaurant is available but I didn't eat there.
We enjoyed our stay and was conveient to our activitiesJust a heads up as a former Chief Engineer at a hotel, the water dam in the roll in shower in room 202 is cracked and no longer sealed to the floor.I also had an uncomfortable incident while getting out of the pool I stepped on a rock from the broken floor tile at the back of the hand rail. OUCH
My wife and I stayed for two nights last month, relaxed and thoroughly enjoyed the room and amenities. We were very impressed with the level of courtesy and professionalism of the staff, especially with Mariels and with Chase, who helped us with some business documents we needed printed. Nice place to stay, convenient shopping/dining nearby, movies a distant next door, even a Cafe du Monde satellite around the corner.
I stayed here over night for a business trip. Hotel was easy to get too, large comfortable clean room, and the young man at check in was very nice and help suggesting restaurants near by. Housekeeping was working later in the afternoon keeping the rugs vacuumed in the halls. I would recommend the Holiday Inn Covington. Thank you!
Rooms was very clean. Bathroom had some evidence of mold on the ceiling. They is no good ventilation in the bathroom. Does have carpet in the sleeping area. Desk, fridge, no microwave, iron, board, closet, lamps. Well lit parking. Lots of eating places close by and walmart. Overall good experience. No movie channels. Like 4 hbo channels and showtime. Only serves breakfast due to short staffed. Eat out for dinner and lunch.
My one and only complaint would be the pricing. It was $350 for one night in a standard king room. However, this was a very last minute trip and this hotel had the last 2 rooms available within a 50 mile radius so I'm not sure if that had anything to do with the pricing.The hotel itself was extremely nice, clean and felt safe. The location was great; easy access, restaurant(s) within and nearby etc. The front desk staff were friendly and helpful. The room was very clean! You could smell that it had been disinfected (but not an overwhelming or bothersome odor). The remote was wrapped in plastic and sanitizing wipes were provided. The TV had all your standard cable stations. The bed was a king size and very comfortable. I'm a very picky pillow person (say that 3x fast) and the pillows didn't have enough support for me, but my daughter slept just fine. There was a small refrigerator that worked great! I put a water bottle in the "freezer" section overnight and it was mostly frozen the next morning. There was only a shower but it was large and clean.Breakfast was included. Usually hotels just have some small to-go options or expired off brand snack cakes (that has happened to us). Here it is a restraunt style, off the menu breakfast. Both my daughter and I really enjoyed our food.I would recommend this hotel to anyone staying in the area.
Very polite and professional service. We did find old dirty socks in the pull out extremely broken down bed couch. They are not pet friendly. We paid 250 for the sweet and we didn't see what was really all that special about their sweet. Beds were comfortable but over all room was very average.
My family stayed here for 4 days for a relative's funeral. The hotel was very clean and comfortable. The front desk staff were beyond helpful and patient with our entire party that were visiting from out of town. I was very pleasantly surprised with the on-site restaurant. They offered a variety of choices for both their breakfast and dinner menus and the food was delicious. My favorite part of my stay were the beds. It was like sleeping on clouds!