Dairy Queen Grill & Chill

1007 Sylvia Dr, Richmond - 40475
172 reviews
Fast Food Ice Cream & Frozen Yogurt Burgers
(859) 626-5570

It's good for those hot days or the cold days you just want to be even colder. The only beef I have is when they give you the wrong type of cream in your cone. I don't know if this happens to anyone else but we have gotten whipped cream cones. Not Ice cream cones. Literally the whole cone filled with whipped cream. Whipped cream has a sponge look to it and tastes like a light cream flavor and the ice cream is more solid without the tiny holes forming all the way around it and has more of a vanilla taste to it.

Save yourself by driving the extra mile to go to the DQ across town. This DQ is privately owned and it shows. They are always rude and inconsiderate. I’ve worked at multiple fast food places and there is no excuse. Do better.

If you like ice cream this is the perfect place to go. There sundaes are great as well as there deals on the food

I spent 20 minutes in the drive thru looking at a sign that said they open at 8 AM. I looked on line to find their phone number and it says they don't open until 10 AM. What a waste of time!! If you're going to open at a differing time, you shouldn't post signs that day differently!!

Dairy queen what to say about this once was great resturaunt, well first off they are great at serving hot food and quite tasty but when it costs me 30 bucks to get a meal for me and the little lady i have to give ya 3 thumbs down because thats just ridiculous! price hikes suck

The ONLY fast food restaurant you can get eggs over easy...

Terrible customer service. Went through at 3:30PM on Friday 10/29/21. Girl in the drive thru doesn’t want to say anything, very rude. Honestly this review was a long time coming. They never make the blizzards correctly. Save your time and go to the better DQ down the street. Please work on your employees.

Polite staff, fast service even when there is a line. Treats were perfect!

Towing an RV. Unable to communicate with drive through people. Dine in option closed. All public are not welcomed. Especially those with oversized rigs.

I went through the drive through and got some blizzards, some burgers and honey bbq chicken. I gotta say the blizzards were still very good! But the food was the worst I have ever had from there. Burgers were very burnt or have been sitting. Extremely dry. The person that ate the chicken said it had almost no bbq and it was also hard and dry. Very sad experience at this DQ! Money down the drain for sure. Sad to say this is not the first time I have wasted my money there. I guess I’ll be making the drive to the other side of town in hopes of better service!