Arby's

3799 Colonel Rd, Richmond - 40475
116 reviews
Fast Food
(859) 624-0882

I just went through the drive through and you guys forgot all my fries I had two combos I get home to the sandwiches, I asked twice if this was everything

Overall, this Arby's was good. Service was quick and accurate. The employee working one of the registers who took my order didn't know what was on two separate sandwiches I asked about and when I asked, they replied, "I honestly don't know. I haven't had it." The employee working the register, however, was charismatic, upbeat and very friendly with their guests. The atmosphere was nice and typical of a regular Arby's. The area was mostly clean, but the off and on beeping of the smoke detector system that needs a battery or filter change was a bit annoying.

Great customer service, order was correct and food was hot and delicious! Great stop and very convenient being inside the Love's, which has clean bathrooms.

Drive thru young man was so super nice. Order was correct and freshly made.

Had their swiss veggie sandwich. Its was really good. Add diced jalapeños along with small potatoe cake.

Not great food, but good service..

Fast service and quality food. They even chased me to my car when they forgot to include part of my order just to make sure I had a good experience and got everything I paid for.

I watched 5 other people's get their order after I ordered and they just ignored me. I had to ask for my food. just pi$$Ed me off.

Good sandwiches. Fries were cold when I got to eat them 10 minutes after pickup.

Line for takeout wasn't bad after lunch hours. Food was good.