We stopped two hours before close. It took a long time for someone to take our order. There were no lids for our drink cups, nothing to put ketchup in, and no napkins. We got our food and had to search for a clean table. There were only two other people in the store. The French fries were cold and greasy. The hamburgers were under-cooked. When I went up to the counter to ask for napkins, I had to wait almost 5 minutes for the person on counter to finish texting on her phone. The restrooms were also very dirty.
In somerset ky depends on which McDonald's u go to. North end is great. Way better service and food. South McDonald's, shew. Always mess up my order.
The woman at the register was very rude and they said they was short staffed but the people I seen was laughing and just seating and talking they was not working the girl at the Regis was too busy ring up stuff for herself and didn’t worry about the customer
Appears to be a good place to dine in carry out or drive through
Woman was absolutely hateful and rude through drive through. Decided not to eat here because if service is that bad before even cooking the food. Dont want to even try it
Wasn't bad the wait is only thing that they could work on is speeding up work to get the traffic down the line was all around the building
people here, says open all night on friday saturdays, sit in drive thru for 10 minutes and was ignored.
Very quick drive-thru and personable employees. It was a good breakfast!
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Sat at drive thru while the other side took 3 vehicles before me and I had to say hello before the person even recognized to tell me to hold on. Very poor service. I've worked drive thru before and we were required to at least recognize a customer and if need be tell them we'd be with them in a moment. Never did I ignore a customer.