This is our third time stopping at this restaurant on a road trip. Two years ago, it was so good, we decided to go there again for our stop over.They were very busy, but sat us immediately. The chips are served warm and are very thin and crispy, but hold up to the salsa and the cheese dip.The drinks were reasonably priced. My Husband ordered a Jack n Coke Tall, and I a glass of Chardonnay. The wine was probably a double pour. The Jack n Coke came in a Large frosted beer mug. My husband could only laugh at the enormous drink...and he said it was quite strong!He ordered beef and chicken burritos. His good came almost 10 minutes before mine. There was no comment about my missing food, just dropped his and walked to another table to deliver another partial table of food. His beef burrito was very light on filling, almost 1/3 just tortilla covered in sauce and cheese. The taste was good. The shredded chicken burrito was filled better and also tasty. The beans were just average.Then the table next to us got part of their food. Unfortunately, they brought good for the parents and not for the 2 children, who appeared to be about 4 and 7. The father asked the food runner where the children's food was, just a shrug.Then my food finally came. I ordered Polo en la Playa. Rice covered with grilled chicken and smothered in white cheese sauce. What I got was some gummy rice with overcooked/dried out chicken and no white cheese sauce. I ended up using the rest of our cheese dip to moisten it a bit.Meanwhile the 4 year old at the next table was in full melt down mode because she still did not have food. The parents tried to share theirs with her, but she wouldn't have it, as she only wanted "her own food".There was no communication from servers. The fact that they would bring out food so far apart at the same table, especially making small children wait so long, is Really Poor Customer Service.This is not the same level of food quality or customer service that we had experienced in the past. Hopefully they can work to get back to the great place they once were.
Good place for Carne Asada. Our server made sure we got the "good" salsa to go with it. It's also the only place I've seen lately that has Churros.
I don't like to leave bad reviews, but feel it's needed in this case since the rating on Google maps was so high. If you're after quantity at a low price... this is a 5 star restaurant. If you're after a quality meal... this ranked lower than fast food for me. The beef was greasy and four different items all tasted the same. Sorry, El Torito. I won't be back.
I haven’t seen servers and staff work this hard in years. Our waiter literally ran between tables… the server carried 4-5 plates of food balanced on one arm. On top of all that the food was fantastic and hot!
Amazing food,great taste, amazing service! Best tortilla chips I’ve had!
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Where do I start? The pitcher of Margaritas was outstanding! And the portions are way over the top! And the Best Thin Warm Tortilla chips around! Fast Service, Happy employees! We left with a full belly, enough leftovers for lunch and a Smile on our Faces… just WOW!
Great service! Clean, neat, well kept eating area. Hot and tasty chips and salsa as soon as we were seated. Yummy margaritas! Excellent menu, served hot and fast!
Fresh tortilla chips BAKED daily. Excellent waiters! You can really see the team (not just ownership) takes pride in your satisfaction! Always clean and refreshing!!
Great, authentic food, fast, efficient service. Huge portions. The large beers are really, large! We will be back for sure