Got the family dinner there, with two large fries that were expensive, soggy, and raw. Disappointing to say the least.
The store was a complete wreck due to remodeling. No menu available until I get to the register to order. I had no idea that a sub some french fries and a drink was going to cost me $22 until after I put my debit card in it. I don’t see why they think their subs are better than the other sub shop fire H. And I thought fire H was expensive. But this is 20% more. You can’t blame Biden for this one.
Friendly greeting when we came in. Delicious sandwiches as we ordered them. Hot fries were yummy. Took it to go and wasn’t a problem to get separate bags since we drove separately. Will be back again!
I ordered online for it to be ready at 12. I get there at 12:08 and wait ten minutes for my fresh cut fries that had been dropped. My sandwich was finished as I saw the gentlemen get it off the bread warmer and load fries into it. If fries were dropped when I came to get my order and my sandwich was ready there's no reason for me to have needed to wait that long to get my order. Also store wasn't busy
First of all, I believe the lady who waited on us was high on something. She was talking so fast you couldn’t understand a word she said. She didn’t give me back my change at the register and said she would bring it to me later. When we went to get our drinks, there was no ice. When I got my salad, I had no fork. She said she would bring me one. About 10 minutes later, the other girl working there came and finally gave my change back. Then she told me they were out of forks and just walked off. In the meantime my daughter and son got sandwiches which u could tell the cheese and meat had been sitting out way too long and the french fries were not done at all. Finally, the girl that had waited on us found a box of forks and brought me a fork. We just threw the food away and left. I usually never complain about my restaurant experiences, but this was the worst service and food I have ever had.
Always enjoy eating here. I enjoy the artichoke sandwich so much I haven't tried anything else!
The place looked a mess - uncleared counters and tables, floor unswept, no one behind counters wearing masks. Friendly personnel. Just need clean up
i love me a pizza sub but here lately the dude taking my phone in order & cashing me out has been OVERLY rude! i won’t be back to this location i know that. Last time he was rude an i didn’t say anything my sandwich was drenched in grease so much that it was falling apart an the wax paper was was ripping from being so soaked. Today the sandwich was great but he was still so rude for no reason.
Great food! Penn has been my favorite sub shop for years ?
I like the food, but SOOO expensive for what it is. You could go to Texas Roadhouse and eat a steak and baked potato for less.