The presentation was clean but no one came to greet or seat us. There was a couple waiting ahead of us and 2 others came in and left before the host/server even acknowledged us. After 3 to 5 minutes of neglect we just left. It's a shame because the food looked like it may have been good. Service is key to gain new customers and keep old ones.
I don’t recommend this place at all. The midnight crew may be the worse there is. We order 3 MVP and a Strawberry waffle platter. All the bacon for each order came out so burnt. The pancake came out doughy and was presented terribly. Portions was not right. Each had less than the other. Mother’s plate was wrong in eggs. Her plate went back. Then they brought her plate back with just eggs no potatoes nothing. The lady that worked next to cook was shady and nasty as I ever seen. She dropped some stuff out of refrigerator. She picked it up and laid it on counter. Well in her gloves she was food prepping it wasn’t changed. She looked around to see if any customers seen it. She didn’t think you can see what they do by watching to top. She kept working in those gloves touching food. I was disgusted at this point.The cook couldn’t get any of order right. Which didn’t matter cause waitress left it in pick up area for awhile til she brought it to our table to be all wrong or over cooked temps were cold. Not got food at all. I was against going here since last time was just as bad as this time. This time it was gross not clean and a lot of messy tables. Mother insisted so we gave it another chance.The worse experience. Dirty forks giving to table sat down pancakes and we had to wait til we got up ourselves to find syrup. The restrooms must been the worse we ever had seen. We took our chances with hand sanitizer at table cause we would have had got sick trying to use their facility. Not clean at all. I’m sure if health department would work at night this place be shut down. Wander how many workers would pass drug test a lot of them seem to be pretty out there.I’m sure they know all this and still allow to let these workers work. Since no one wants to work anymore. They all blame stuff on others. We go out a lot and so does our family and friends. But after this experience like the past we all agree we won’t go back. Waste of time and money.
Disappointed. I ordered the "Southern Smothered Biscuit" breakfast. Which is essentially hash browns with a biscuit on top with eggs bacon and sausage all stacked one on top of the other. All covered in gravy. I received all with the biscuit on the side. What? Did the cook not understand the assignment? When I inquired, I was told " you can put it in there". "Sorry" What? I did not order a do it your self breakfast nor did I receive a discount for finishing the job I paid for. Was there an offer to correct my order, nope. I was one of three people there. They weren't overwhelmed. Get it together. Have some integrity and take pride in your work. You accepted the job, do it correctly.
Me and my girlfriend went after she got off work late and there was only one clean booth open. We sat and apparently others were sat at the table being served but there was no belongings or items on the table. So we got an order taken and then was asked to move rudely to one of the other tables. Definitely do not recommend.
On our way home from a family vacation in Gatlinburg. Everything we ordered was fresh and delicious. We try every huddle house we can when traveling. They do not disappoint.
Robert and Morgan was awesome friendly and fast. They had a great attitude. They had customers non stop and everything seemed to run expertly smooth. Overall 5 out of 5 clean friendly tasty and with fast friendly service!!
good food for breakfast. wide selection and good service.
Below expectations even for a HH. Dining area not very clean. Food mediocre.Waffle was limp.Hash browns soggy.Sausage patties looked like they were deep fried and then forgotten under a heat lamp.. Was overcharged and waitress did not know how to fix it
Ordered through door dash. Dasher was awesome, huddle house was not. They literally just didn’t even send the waffle I ordered. My gravy was the consistency of milk with chunks of sausage in it. It was absolutely disgusting.
One rude waitress is what they have. Her name is Jessica. Last time she never asked if I wanted a refill, this morning she threw my food on the table. I called to talk to the manager but they didn't call me back. If you can't handle working in any restaurants, than go scrub the toilets. Rant over!!