Starbucks

3103 S 3rd St, Louisville - 40214
177 reviews
Coffee Shops Coffee & Tea Coffee
(502) 380-3997

Rachel was very polite and had a splendid attitude in the drive through. Made ordering a breeze. I will be back soon!

They have nothing always .every day I order something and they say we don’t have it out stock specially mango dragon fruit with Lemonade

Placed a mobile order, coffee was ready fast but when I got there I saw another mobile order with the same name, but different food. Turns out the other person took my food by mistake, so they remade my sandwich… but gave me the wrong sandwich. I had been waiting 20 minutes at this point so I was ready to leave, didn’t realize there was no bacon on my breakfast sandwich. So now I paid $4.75 for a bacon, egg, and gouda sandwich, with no bacon. Coffee was good but sheesh, I paid too much money for a tiny breakfast sandwich only to be missing the bacon. Order was placed at 9:14, I ended up leaving at 9:40 — a waste of my time.

Great service!!! So nice and clean, cool, calming atmosphere. Loved their drinks!!!.

Some drinks are not all that they make it out to be, there is no standard to them because every employee makes it taste very very different.

Unfortunately this location had the worst customer service. I thought that Starbucks gives all of their employees the same training ?‍♀️

This store has really been disappointing me lately with my drinks. My coffee always smell weird and never has what I asked for.

Wish I could give them zero stars! I was in the phone with my mom when she went there to get me two grande hot chocolate with caramel drizzle! I was on the phone with her the whole time to make sure they added the caramel. When she got to the window the guy handed her two drinks which were some kind of latte on ice and some lollipops. When my mom asked him what is this he said your order she said no it’s not I ordered a hot chocolate with caramel drizzle when she try to hand it back he said no keep that I can’t take it back. My mom said no I don’t want this or want it in my car can I please have what I ordered. He asked what was her order and once she repeated it he came back with a hot chocolate no whip cream and you couldn’t see the drizzle added either. She told him this is wrong he said well what do you want she told him the order she paid for and want it done right. He told my mom to calm down and not to tell which she wasn’t he was just being rude and not listening. When he handed her the new order no whip cream or caramel drizzle In one and the other wasn’t hot. My mom then again said one was missing drizzle and whip cream the man said hold on. He came back with whip cream in a cup lol and told her please don’t come back then closes the window. The knocked for him to take back all the other peoples orders that she gave her that she did not want but they ignored her so she left it all at the window for them. Worst experience service and the hot chocolate both taste awful. Never going back to that location made me feel like they did something to my drink which is annoying cause I’m five months pregnant the school I teach at has a power outage today we was standing outside for 20 mins freezing and still no power so I was hoping for this drink to warm me up but nope! Pictures below

Given how busy this Starbucks is, the employees do a very good job of getting all the food and drinks out as fast as possible. They also are very polite with everyone, including impatient and demanding customers.

Barely a Starbucks. When I went there, I ordered two drinks, a green tea latte and a shaken espresso. I used to go here regularly but recently have noticed a major issue in wait times and the drinks I’ve received. My green tea latte was not made with chai as requested, given the wrong size, and no cold foam. Three mistakes in one drink? And the other one did not have any of the mentioned syrup, as they were out, and the drink itself was a replacement because they were out of basically every coffee product. Placed my order at 3:50, finally left with the half correct drinks at 4:15. Would not recommend.