Visiting from out of state and this was the Starbuck’s nearest where we were staying so we visited three times. This is without a doubt the absolute worst Starbuck’s we have ever been to. Five people behind the counter and it took 25 minutes to get 2 lattes. There were only 4 people ahead of us. Last day of our trip, store opened at 5:30 am. We got there at 6:15 am. The employees hadn’t started their preparations for the day. We were the ONLY customers, it took 15 minutes to get 2 regular lattes. Order ahead, find a different location or go without coffee would be my advice.
Fast service, still hasn't got back to pre-covid where you can sit inside and hook up the laptop or visit.Found out today there stores are going mostly to drive thru and not bringing back inside seating. Losing it's vibe & atmosphere! Not worth the $6 coffee, it used to get a place you could visit and kinda hang out. Sad! :(
Probably the worst Starbucks in the country - I hate to say it. Very very slow and subpar customer service. Takes 20 mins for egg bites and coffee. Upper management needs to step up - this location is understaff and poorly managed.
da drinkage dat I drank was da dankest drank dat I eva drank I think, it was yum-yum scrum-diddly-ump-cious!
I feel bad but ive had something wrong with an order every time. Im lactose intolerant and got regular creamer once, it happened to my wife on a separate occasion. Two online orders were missing drinks and i had to wait to have them made. Waiting is fine, it just so happened that i was in a rush those two times.I'll continue visiting but only because of their location and ill be skeptical of order accuracy everytime
I literally never complain about food service since I was in the industry myself. I left because customers treated me like dirt for no reason. Today, I had the same experience but with the roles reversed. I ordered two tall cold brews, one with milk and one without. When they both came to me without milk, I left one on the counter and asked the barista to add milk when she got a chance- no rush. She told me I needed to order that at the counter, which I had. She then told the cashier she needed to ring in milk, which she had. After rolling her eyes at me, she added the milk, then walked over to the cashier to complain about me within earshot, saying “I don’t know why she passed me the one without a note for milk if she wanted me to add milk.” I said “I apologize, they were the same so I didn’t know it mattered.” She responded, “Well, you slowed me down.” Everyone else in the store was wide-eyed and uncomfortable. The cashier and the manager/shift lead (I assume) said nothing. I didn’t do anything wrong and it really put a damper on my day. My advice? Go down the street to Safai where they don’t humiliate you for politely asking for what you paid for.
This review is for 1 employee. Every morning I come there to get coffee and there is a employee with pink hair. She has messed up my coffee multiple times and gets a attitude when she forgets to add cream or cold foam. If you don’t like your job then why work there. @Starbucks do better
Literally the worst Starbucks I’ve been to. The service was garbage & the manager was indifferent. I waited over 30+ min for a pastry that takes 5 min to toast. I’m usually understanding & willing to wait long periods of time (esp when things are busy), but 8+ people who ordered after me in line got their order. Then while trying to request a refund, I was ignored, repeatedly saying “Excuse me” while they were talking at the register, glancing over at me then back to each other, & leaning against counter for 10min. I’m genuinely confused. Like, are you intentionally trying to give bad service? I’m not even asking for a spectacular service (I know you hate your job), but jeez I’m just asking for the bare minimum. Like, even if you don’t care at all, wouldn’t it make sense to get all the customers out the way so you could have more time to talk/hangout? Why keep me in the coffee shop for so long? I never have written a review before (even if the service was bad), but these people (& the manager) are on another level. I’m just tired of giving this location chances. Please go to another location
Very hit or miss. Cold drinks are usually very watery. They got my order wrong and the person taking it was rude. Spoke to the barista that made it, telling them it wasn’t what I asked for, and they fixed it and were nice but it still wasn’t good. Don’t suggest going here if you can go somewhere else.
Maybe the baristas and coffee are fine but I'll never know bc they have no chairs. Came here to study for an hour or so, but couldn't because none of the tables had chairs.