I would love to know who does the hiring process at this restaurant?? Management or the owners desperately need to be watching their customer service either in person or on a camera. Completely messed up my order. I didn’t receive my drink so I asked for that immediately. Then I had to drive around and get back in line bc four other items were missing. How does that even happen? Do they not review the order before handing it to the customer? My order wasn’t even big. I was super nice and said thank you both times but the guy at the window just looked at me like I was wrong and never once said, oh sorry about that. It’s literally unbelievable that he is actually getting paid to work there. I would rather Popeyes close the entire restaurant instead of hiring workers that act like they can do whatever they want. I would never treat customers like this where I work. I went straight to Arby’s to get a few more items for dinner and the customer service was amazing!!
The chicken was tasty and the service was good. While all the food was warm, some was piping hot while others had been on the line a little while. Will definitely consider a stop if back in town again.
Had 2 large orders, didn't receive our mashed potatoes for 1 meal. Cole slaw instead of mashed potatoes on 2nd order. Gave a $100 bill, receipt showed $90 tried to tell me the computer does that. I used the calculator on my phone so he could see he owed me $10 more dollars. Didn't get the honey for the biscuits and almost didn't get the 2 drinks for the second meal. I didn't get mad, i left a $3 tip.
Food is good but they give you mixed chicken when you order all dark meat every time. I caught it this time and had them fix it. Figured I didn't need to check it again and that was a mistake. They gave us all drumsticks and wings. No one wants wings.
Ordeded from here, girl got our order wrong, try and speak to the manager and was screamed at, basically told we were lying and when we asked her to ask the girl the manager proceeded to yell at her as well. Out of all the people in there we was the only cacuasion family in there everyone else got treated with respect. Never will I ever eat there again. Absolutely horrible.
This place is a joke!!! No wonder the place is empty. Service is terrible, employees don’t look like they are happy to work there. I got meal and got 10 pieces of fries. Cleanliness is questionable. No one wearing gloves. No one replenishing condiments. Can’t believe this location still floating.
Absolutely pathetic. I know they only make 10 bucks an hour but waited in the drive thru for 30 minutes and they weren't taking anyones orders. Terrible
The chicken's one of the best fast food fried chicken, and the sides are pretty good. Do wish they'd mark which box was spicy and which was mild though. I know it's on the box, but they never seem to use it.
Spicy chicken, tasty and great value. Drive thru line was initially very slow and picked up.
We placed our order in the drive thru. We were told to pull around and they'd bring the order out. I got stuck on Facebook then realized it's 20 mins later. I went in to check on our food and the employees acted like they had no idea what was going on. I told them look at the time on the receipt and I need my order or money back. They said they'd bring it out. When they did my food was cold and in a bag too small to carry everything. My order had been sitting somewhere getting cold while they looked at me like I was trying to get over.