Well I went there last night with 5 other ladies for my birthday and because I said that I looked and felt like a football player in heels we got kicked out.... No one was talking about any drag queens... I was talking about myself and someone got offended by it and told on me.... thanks for not a good time... I will not take anyone else there again!!! Ruined my night!!! ❤️?????
If I could give this place a zero I would. They kick people out for talking about there own body because my friend said she felt like she had broad sholders in a shirt she was wearing, Very discriminating !!!!! No remark was made tord anybody. She was speaking apon herself and for it to be sad that I left a one star ? is totally what this place deserves ! You handled the situation unprofessional and if you all had cameras on the patio you would have none, nothing derogatory was said, you all are wrong for how you all handled the situation !!!! Friends didn't leave due to the comment either, they left due to your poor management and choice of how poorly the situation was handled ! ?
It'd be beneficial to train the girl who was doing wristbands at 7:55 pm on Sat night April 30 prior to Rocky Horror Picture Show to have some decorum on how to talk to people and learn a little about good manners and courteous custumor service. To have her as the first impression upon entering is not good for business. Luckily, i have frequented enough to know this is not the norm. Your staff is, as a whole, delightful. As an upper management emploee, at a service industry related venue, I'd personally want this feedback. Aside, from this isolated incident ive always enjoyed what you give to the community for performances, plays, entertainers, etc and the staff overwhelmingly is extremely cordial. I'll add that she happened to come by the bar area shortly after I entered and I mention to the bartender that she needs development in guest relations. His exact response was in a disdainful voice, " oh her" and rolled his eyes. I suspect she has caused trouble prior to me. I was completely unwarranted to receive her treatment. I train my staff in the philosophy that its not what you say but how you say it. She has a tone that is extremely disrespectful. If you need more specific details id be happy to talk further. Thanks, John
It’s a fabulous place, great atmosphere, very clean, fun, and all together amazing
So awesome! The Play mates are so nice and they put on a magnificent performance! The atmosphere is wonderful and intriguing. Will definitely go again!!
This place was spectacular! Upbeat, lively, everyone--and I mean every single soul here was friendly and helpful! My daughter lost her cell phone in the bathroom and it was taken directly to the bar! I was sure it was gone. Great drinks, music, dance floor and the performers were amazing! Therealdianarae was fierce, mslexilove was drop dead gorgeous, gildarabbit was on fire, lelehalston was spicy!!! If you are looking for a great time, go here. You will not be disappointed!!! We will absolutely be going back!!
If you want to see a drag show, this is the place to go! Definitely some of the best drag in the country. The music can be a bit loud at times (especially the opening song). So I’d recommend bringing earplugs. On this particular night, Celesta was our VIP server. She provided great service throughout the night. However, I was a bit upset when I got our tab. Drinks at this bar can be a bit on the pricey side, but getting a tab with premium drinks on it rather than well drinks was a bit shocking. It would’ve been nice to know that the default wasn’t well liquor. Maybe this was because we were in the VIP booth?? I would’ve appreciated something like, “Is Tito’s okay?” We expect to spend a bit when we come, but not THAT much. Overall, it was a great night. Bring your clack fan girls because it does get warm (and it adds to the fun)!
If you are in Louisville and want to have the best time ever Play is where you need to go! I planned my best friends bachelorette party and working with Play was such a pleasure! They were quick to respond when I had a question prior to our weekend in Louisville. We rented a booth and did bottle service. When we got there our waitress apologized to us indicating that they were short staffed, but honestly I would have never noticed! The service while there was great! The Queens were absolutely fabulous! The crowd engagement made the night so much fun! I will for sure be back!
I love coming here for the shows. It is difficult for me to feel comfortable at most bars and "party" environments but I always feel welcome here and always have a great time. Love people watching and the drag queens. Thank you.
Always a good time here. Generally positive vibes in the clientele. Lots of room, but can still get rather packed. Great performances are a fixture at this club.