Shame on Heine Brothers for the abrupt closing of the Douglass Loop store. It was an insult to loyal customers -like me- and to their hardworking staff. I’m sure $$ was at the root of the hasty move. Seems like HB is becoming “corporate” vs our town’s homegrown coffee chain. I’ll be taking my business to a small, local shop that has better values.
If you like mediocre coffee and shady business, this is the place! Trash company.
The coffee tastes burnt and sour. No outlets for me to be able to do my computer work. Very uncomfortable chairs and old couches with uncomfortable tears in the leather. 0/10.
Probably the most consistent coffee shop in all of Louisville. The servers know exactly how to mix the perfect latte, the perfect cappuccino, the perfect everything and anything coffee. If you want original to Louisville coffee, this is the place. Everything else is just a wannabe.
Excellent coffee and service as we drove through the area. I’d take one in Wisconsin.
My boyfriend waited in there for almost 30 mins for a mobile order, everyone ignored him until they finally asked and nobody made the order still. It was one drink and a biscuit, when I finally did get my stuff the drink wasn’t made and there was barely raspberry in it. I payed for extra raspberry and it was basically just club soda on ice. the employees were all standing around and it wasn’t that busy. I got the raspberry lime boost for the photo reference.
I like their coffee ☕But this branch was really dirty as well as the restroom...When I couldn't find any paper napkins for my kid the last day I visited, they replied they're out of paper napkins. But it was not even 11am then..
Came here for a coffee with my boss. Great experience, and I’m not an avid coffee drinker. I got one for myself. Great first interaction then later got one for my boss. Second interaction was great as well but there was a twist. I had a rough week, was a little low on the money side so I asked for a discount. The employee offered to buy it for me and I was very shocked, and knowing me I was like, “are you sure?” “You don’t have to do that man.” He insisted on it. Great vibe from everyone in the place. Will be back for more coffee and smoothies!
This location of Heine Brothers is by far the friendliest and consistent for my drink to be made. Even in the busy of business, they still make those connections with customers. I have visited other HB and I have been let down by their service and the product I get. This is my my home away from home coffee shop.
I've been to this place many times which I absolutely love. Each time I try a different one from their menu and I like all of them so far. Definitely a must try place for coffee lovers