Went downstairs to the speakeasy. The decor and atmosphere was great, but the service was lacking a lot and they gave us the wrong bill. We waited 20 minutes for someone to come take our order before finally just going to the bar ourselves. The drinks were delicious when we did finally get them. Would have rated 5 stars if it wasn’t for the terrible service.
Can't comment as much on the upper bar but the speakeasy is absolutely fantastic. Great ambience, good music, and fantastic cocktails. Sydney is a truly wonderful mixologist and creates some amazing and unique cocktails that are delicious and distinct. Tori, who i had the privilege of meeting on her final night there was an infectiously happy host and very attentive. Stephanie who i believe manages this gem has done a fantastic job of creating a truly great bar experience with amazing drinks, stupendous atmosphere and the best service anyone could ask for. If you are in Louisville definitely check this place out.(context: i'm from NY but travel for work 8 months out of the year. I genuinely only review things that are truly amazing or truly terrible while on the road.)
Great environment and vibe. Our server took our order, waited 20 minutes after awkward eye contact, and played dumb asking us if we were ready to order again. It is what it is. Will probably go back. Just terrible service.
The drinks were very creative and the atmosphere itself was nice. We sat in the speak easy downstairs using a reservation for a party of 8. The initial service was slow, but once they got to us the drinks came fairly quickly. The one piece that caught us off guard at the end was their process for reservation and refund..Apparently they use a 3rd party to reserve tables at $10 a head, which is then taken off of the total of the bill. No issue with that as a practice to cover losses if no one shows.At the end of the night we split the bill which meant there was not enough money on the tab for the person who paid the reservation to cover the refund. After a messy back and forth their manager figured it out, but if they were clear on the rules of engagement up front we would have had no issue paying on one tab and splitting the bill amongst ourselves.So really just a suggestion to make sure people are aware of this practice. Other than that you'll have a good time in a good atmosphere.
My husband and my son rented out the lower level for my 60th birthday. While the space is super cool and a great asset to Nulu our experience with the staff was just short of terrible. The bartender was rude and literally I have received at least 20 comments from friends and family about how bad he was...like pouring a glass of Blantons and told my friend he was saving the last of the bottle for himself, and that's not even the worst of it!! So I guess our 35% tip wasn't enough. I am very aware its difficult to find good help these days but this guy was the WORST.
Absolutely fantastic cocktails and chill atmosphere. We loved this place, and it's a must-visit in Louisville
Randomly ran across this place and had such a great time we visited both nights we were staying in NuLu. Something for everyone. Great selection of bottles and very unique mixed drinks. Amazing location and can’t say enough about how great Stephanie was. Super personable, knows her stuff and went out of her way to make us feel welcome and valued customers.
This little hiding spot in downtown Louisville is gorgeous! The common area outside of all the bars and shops is a cozy spot with beautiful lighting and plenty of places to sit and have a drink!
Gertie's is a small bar tucked inside the Nulu Marketplace courtyard. A surprising open center bar with stock bottles lining the walls actually puts you behind and inside the workings of the bar itself. So, you will absolutely become acquainted with your servers. All the servers were genuinely pleasant and helpful, but Allen is outstanding. He is a real mixologist backed by a full resume of hospitality experience. He is a natural leader and the entire staff mirror's his professional and easy-going attitude. He produced an upcoming 'Dirty Gertie' martini for me to try. Amazing. Definitely check it out. Tip: Look for the 'secret door' to experience the lower level. A true speakeasy experience.
We had a little impromptu bar crawl on our last day in Louisville. We met up with a friend and came here for a few drinks. It's a small space, tucked behind a sandwich shop, but the courtyard attached helps maximize it. We stayed for a few rounds of drinks, our timing just right to score an indoor table My husband was pretty impressed with their bourbon selection. I focused on cocktails getting the All Inclusive and Lost, Never Lonely. Both were good, but the Lost was my favorite. Our server/bartender was great; nice, funny guy that makes a great cocktail. There's also a speakeasy below that I'd try next time I'm in town.