I ordered fish it came and was laying in a puddle of grease.and was so greasy I returned it. They then brought me a turkey club with fries. The Fries were cold. On the upside our waitress was very apologetic and did her best to fix the problem.
Before Covid we would eat at Frisch's Big Boy at least once a week. Usually we would go for breakfast or dinner most of the time. Well,, I have not been to Frisch's in a while and I was shocked when I did go!! The menu is so small now. If you are just wanting a Frisch's Big boy, cheeseburger, sandwich, soup or salad it is the place to go to now! Even their breakfast menu was smaller. On the menu it says breakfast all day, but when I ordered a breakfast entrée our waiter told me that they already stopped doing breakfast for the day. It was around 7:00 p.m. when I was there on a Saturday night. He told me they usually stop about 7:00 or so. I ended up ordering a big boy, fries and slaw. It was good and hot, but I really wasn't in the mood for a burger that night. My granddaughter ended up ordering a cheeseburger, cup of vegetable soup and mac and cheese. She said, "it was very good." She did eat all of it. Our waiter was a young guy and he was so sweet. He has been there for a while because I did remember him. I will return, but for lunch not dinner.
Took a long time to be adjusted with taking my order, Wait to get to window then at window for my order was very long. I wasn't given my drink and had to return. Waited so long that time that the car in front had shut off their motor. Spicy burger sauce was not tasty. Disappointed in this visit after going several times recently.
The young man that takes my orders is always so pleasant! He has a great smile & attitude. I think he really likes his job! The food was good too.
Love your food and servers! A BIG "THANK YOU" to Lorie B. Who went out of her way to make pre- Mother's Day sweet for my Mom and I. Your kindness and funny disposition made our drive thru Awesome!This store has two great associates working for it. Please pay your staff more to keep the great employees like them, as they make your business grow, along with your tasty food. They are worth it.(I'm sorry I do not have the other lady's name that helped us on another day that we visited, but she was equally kind and had busted her butt taking care of a full house of customers, never missing a beat.)
I've been to multiple big boys in the past (all pleasant), but this....this place needs a total overhaul on staff, starting at store manager.The food was sub-par on flavor, however, it got to our table fairly quick. There was literally one "older" waitress working close to 20 tables at once. Getting there, our family of 5 waited to be sat, but never was. We were given one menu to share. Our family was there for almost 30 minutes before we even got our drinks ordered. The employees in the back were loud and highly unprofessional. The lady who they had busing tables was the most professional and kind employee in the store. Paid 40 bucks for lunch, left a 15% tip, but I promise you, this store needs a reset. We will not be returning to this store until its Great Reset. Side note: cleanliness was 6 out of 10, Ten being the cleanest. Definitely need improvement as well. Bathrooms reminded me of the sketchy gas station bathrooms. Please advise this store really isn't worth it, thank me later folks!
Every time we come here they never have chili spaghetti. This is getting old. And we had to sit ourselves which was fine. And the food is burnt
Came to dine in and they only had two waitresses and had a long line waiting at the doors. The waitresses were working their buts off, trying to seat and serve people, but you also lost customers because you didn't have enough help. I ended up going to the drive thru and the serves was faster.You all really need to get more help and pay those ladies you do have working more money.
I walked in and waited. Finally I asked do I seat myself and they said yes. I found a table and waited. A gentleman entered and someone came to seat him. I got up and walked out. Piss poor service!
No respect for Doordash drivers and they come off a bit racist and this is not the first time I felt this way being in that restaurant. Guy came in 10 mins after me with a much more complicated order and got his food before me. Two sunny side up eggs , and hash browns almost a 30 min wait. Seen many cars go through drive thru that wasn’t there when I arrived. Very unprofessional,Won’t be back!