Super long wait on food in quiet time because three sénioritas are talking to each other instead of working - they were out of the first 4 things I asked for no stoppers sleeves etc. The cashier and barista at 11 were actually great - trying to compensate for their ultra pokey coworkers and store inventory mismanagement
Terrible experience ! Zero stars should be an option.Late Saturday morning, not crowded, 5 employees, dirty tables, not friendly or attentive service, f-bomb dropped loud enough for whole store to hear, when items were ready they just laid them on counter, no announcement, they forgot one of our items, when we asked about it, it was like we were bothering them, when last item was ready, again, it was just laid at end of the counter, no announcement, no apology.Panera is far and away better than Starbucks.Will never return. Ten minute drive to Panera is well worth it.
Other then over priced coffee, service was fast. Usually get my coffee right, but on occasion like today it’s a little bitter. It always depends on who makes it. Some are better at it then other.
One of the nicer Starbucks I’ve been to. Claire was very nice and patient when I was trying to make a complicated order. Definitely my favorite Starbucks in Lexington.
Extremely disappointed with the service. Decided to order in store- there was no line in the drive thru. I ordered my drink as two people walked in behind me and ordered. They got there drinks right away- I continued to wait for 30 minutes until I finally asked and they were made. All of the workers had attitude. I tried to be patient as I know how hard it is to get workers due to covid but between the disrespectfullness and slow service I would not recommend this location.
When I tell u this is the best Starbucks I EVER went to I mean it.. the workers are so nice!!! And they treated me like how they wanted to be
Fast servicePolite and delicious drinks
Consistently in the running for one of slowest Starbucks in the country and they jack an order up here and there as well. Be ready to wait for 30mins regularly.
Everyone that works here is sweet but the wait time is out of control. I don’t understand waiting 30-40 minutes in the drive thru with 3 cars ahead of me?? And you can’t get out of the drive thru once you’re in so it makes for an awful experience
I'd give 0 stars if I could. First off I want to say that literally every single Starbucks I've been went to they've always been so welcoming, and helpful. However, the last 3 times I've went to this one, they've got our order wrong, and then got upset at us. The drive thru takes forever, and when you go in they'll lay your drink down on the counter where you can't see it, with out telling you your order is ready and you'll be sitting there an extra 10 minutes until you figure it out yourself. Super annoying.