I have been a customer nearby as long as this Starbucks has been open. The last two times I have been there I was treated with complete disrespect by the manager. They lost a good customer
probably my favorite starbucks in the area. the staff is very friendly and it’s actually comfortable to sit and do homework in! plenty of good seating and cozy lighting that isn’t too hard. also appreciate that it’s not too cold either :)
My decaf latte was at a perfect temperature or at least perfect for me. It was a little treat for myself after the hard day of work. I also got a cake pop in chocolate and a piece of cinnamon coffee cake. I stayed in one of their comfy chairs as it was cold with freezing rain outside. What a perfect day to warm myself up with a nice and hot latte with a piece of cake. The employees were very nice and friendly as well.
It is usually great but they didn't have a matcha latte today at 10am :(
This Starbucks is extremely slow on mobile orders. Every time I order ahead I have to wait 10-20 minutes for my mobile order. I usually order before I even get in my vehicle and then drive 10 minutes to Starbucks and it’s not even ready. Multiple times I’ve seen employees in this store take in store orders before even checking the mobile orders. I’ve even had to ask a few times. I’ve never had any problems like this with the Starbucks stores in Georgetown. I usually order the London dog tea which does take time to brew, I’ve never had to wait more than for minutes at a store in Georgetown for my order to be ready, they leave the tea bags in which I like. The Ashland and high Starbucks should do the same.
This location struggles with timing the mobile order appropriately. Never have my espresso and breakfast been complete near the same time. On a recent visit I had waited so long for my food that I nearly left and had to ask someone to make it after around 25 minutes. Always tasty, never ready.
I'm updating my prior review from 3 years ago, which is still viewable below. My recent experiences have been disappointing. Extremely slow service with employees who just stand around, at least at night. Few customers, yet slow service. They don't pay attention to online orders. They don't fill orders in the order they are received. They don't welcome customers when they come in.3 years ago:Very friendly service, concerned about getting to know you, consistent quality drinks, better than expected food.
This location struggles with timing the mobile order appropriately. Never have my espresso and breakfast been complete near the same time. On a recent visit I had waited so long for my food that I nearly left and had to ask someone to make it after around 25 minutes. Always tasty, never ready.
Always friendly, always quick.
Great service, but the parking situation is something we have to figure out.