Simply a travesty. I have low expectations for most Starbucks stores at this point. Over the past few years, both their quality of beverage and customer service has gone downhill. This Starbucks leads the way in both of these declining categories. Not only is the service at this location incredibly slow, but they frequently charge you the wrong amount. I've paid upwards of $6 for a small cup of black coffee before, while also paying only $3.50 for a venti Frappuccino. Simply put, the staff doesn't know what they are doing. I'd give them a pass since they are fellow college students, however, they are typically very rude as well. I've had several unpleasant experiences ordering coffee here, and they also lock the doors 3 hours before they close (so they don't have to do their job)... As a cherry on top, the coffee is terrible. Order whatever you want, it doesn't matter... They will mess it up... It's a shame there are no other places to spend Flex than this seemingly knock-off Starbucks.
The workers were very rude to my friend and I.
the hours are wrong
Great place for casual hangout, study. N.B: You can't redeem your star balance in this outlet.
Bro where the rest?
the blonde manager is very rude
This Starbucks is poorly managed. My last two experiences have been shockingly unpleasant.\\nIn the fall, I ordered a salted Carmel mocha and was given a latte without the syrup, after waiting 15 minutes. I asked to have the toppings put on and they only added salt (just salt on a mocha. No whip or caramel). I asked for a coupon (which is usually just offered) and they gave me a refund all in quarters, but never offered to make my drink right.\\n\\nJust now, I waited in line for 15 -20 minutes and got to the front to find out they can’t take Starbucks cards right now. A sign would have saved me a lot of time.
Why am I waiting 20 minutes for a guava tea? Literally stood there for over 20 minutes just to find out they never made it so she decided to make it in a rush and didn’t even do it properly. Tasted nasty and watered down. Waisted money and times for nothing. They need to pick up their pace considering they’re in a library and it gets super busy and people need to go places. At the very least they could’ve asked me if I’ve been helped after seeing me stand there for literally 25 minutes. The five star review on here must’ve been written by an employee cause this Starbucks ain’t it.
This Starbucks is poorly managed. My last two experiences have been shockingly unpleasant.
OMG, this is the worst Starbucks I have ever been. The staffs were so unprofessional there and sometimes costumers waited 5 mins for the drink, but some staff were talking and didn’t pay any attention to the drinks.