The food was very bland and subpar. Their version of gumbo was a soupy chili.The tomatoe basil soup was salty and really had no basil flavor. The customer service was very lacking. One employee that was working was sitting at a table playing cards with her friends, would get up and go make food, then go back to playing cards. Overall it was a very poor experience and more than likely will not return.
Used to be good but quickly getting worse. My last vist took 30 minutes to get mac and cheese which looked like it had already been eaten from. The salad was suppose to have chicken but it looked like the chicken had been blened into tiny bits barely recognizable, the turkey was only slightly better. The whole salad had an off taste so I skipped it.
The front line is located in the curb-side order register, there is no sign on the front cashier's station to proceed over there. We get over to place our order, and the young lady either didn't speak fluent English, or she was lost. I had to take a paper menu and point to what I wanted to order. We go to get our drinks - there is no ice in the machine, and no lids for our drink cups. We had to ask for them. It was a painful experience. The store WAS NOT busy either. It took nearly 30 minted to get my food, and I still didn't get what I ordered. The food was cool, but okay. I am so disappointed.
Hey Newk's, any chance you can put some tortilla in your next batch of chicken TORTILLA soup?
Politely had me on hold for this long just for a manager to hang up on me. Bad customer service.
Had a terrific pepperoni pizza with a perfectly cooked caulipower crust there today!
This place is great. People are super friendly, the place is always clean, and the food is delicious.
Clean, friendly, reasonably priced, easy parking. They are maintaining the food quality and choice, a rare thing in American franchise eaterys. Good salads and soups. Will go back again. Bon Appetit.
I eat at this place faithfully. Been eating at this location since 2017 or longer, but the people who work here are straight garbage. The manager with the tattoos is great, but whoever was the male cashier Sunday January 15th messed up my order on my girlfriends birthday (no biggie) but refused to make the order right it was just a big waste of money. I have never had a issue with this place till today I’m very disappointed I’ve spent a lot of money at this establishment. Hands down most the most rude interaction I’ve ever had with any employee at any business ever.
i came to newks hoping to get a nice spicy bbq and steak sandwich with mac and cheese. when i got the mac and cheese it was just noodles with no cheese. also they were slightly undercooked which resulted in a few cold noodles. My sandwich taste amazing, on the other side they only pay employees 10 a hour for making sandwiches they sell for close to 20 dollars a piece.