Me and me wife came through the drive thru after work, we were in the line at around 5:10 Pm 06/02/2022. We order what we usually do, which typically isn't an issue, (2 Box Combos, No Slaw Xtra Toast, With Cokes to drink). I payed for our meal at first window, where my total wasn't read back to me, as well as the drive thru employee being in another conversation during my transaction whilst the drive thru window was open. I then proceeded to the pickup window. We got our drinks as requested and salt and pepper as requested as well as our meal and drove off. We live 10 minutes away. We then got home, come to realize we are both missing Cole slaw as requested but no Extra Toast As requested. At this point I dialed the number to raisin canes to contact them about the possible mishap. No answer. I called again. No answer I called a third time, and the phone was picked up and hung up. I understand being busy. I do. But, if you have time to answer and hang up, maybe you should consider the conversation of your customers, as we are the backbone to the company. Anyways. All in all, as a Raising Canes customer, I know I speak for a lot of us when it comes to believing that the Toast is most definitely a great deal of the enjoyability of the meal. ~A greatly saddened customer.
Rushed me through my order with a “Anything else” after every word I spoke to her. Too stupid to take a simple two drink order. Had to wait for the wrong drinks while they stand back there and talk. Very disappointed and embarrassed for them.
Fast drive through and the food was fresh and hadn't sat under a heat lamp for hours.
staff couldn't have been nicer' food was delicious
My all time favorite place for chicken tenders and crinkle fries! We live 45 mins away and will make the drive just because we want it. I don't know how they do it. It is the freshest, juciest and always hot tenders. If you haven't tried it, you need to.
The food here is amazing. You can tell it is made to order and the food is extremely fresh and full of flavor. The restaurant is beautiful and clean and the staff is absolutely fantastic 100 % I highly recommend stopping and getting something to eat ??
Nothing to write home about the food was not so good .....kfc or Popeyes is way better the this place.... chicken was plain Jane no spices or favors and the sauce to dip them was just down right gross and the cole slaw tasted like moyo gross ?
Great Food and great customer service.
Some really good food and drinks, usually pretty busy, but worth the wait. I can also say that they have never gotten my order wrong before..
Great Food and great customer service.