The wait staff at this place are AMAZING!! The manager however that we dealt with was very unprofessional and almost ruined our experience. We had a very large group coming into the restaurant so we called ahead and was told it was fine. Upon arriving the manager made a bunch of comments about how we can’t just show up with that many people. We explained we called and he still continued to say how they couldn’t serve that many people. The wait staff stepped in and moved tables accommodating us and assured us it was ok. From then on the waitresses killed it! We had all our food out in less than an hour, all was correct and hot. We never were out of drinks or in need of anything. Kudos to the staff, unfortunate that you had a manager on duty that cast a shadow over how wonderful this could have been.
ABSOLUTELY WONDERFUL SERVICE!!! OUR WAITRESS WAS AMAZING!!!? WE HAD A BIG ORDER WITH EXTRA ITEMS ADDED, ITEMS COOKED CERTAIN WAYS, AND WE HAVE A 3 YEAR OLD LITTLE GIRL. THIS WOMAN NOT ONLY HAD EVERYTHING CORRECT, BUT SHE DIDN'T WRITE ANYTHING DOWN!!! WE WHERE BEYOND IMPRESSED!!! OUR DAUGHTER WAS TALKING AND PLAYING WITH HER THE WHOLE TIME. WHICH WAS ENOUGH TO GET A PERSON ALL CONFUSED, BUT NOT THIS LADY SHE WAS AMAZING!!!! OUR FOOD WAS DELICIOUS!!! ? WE DON'T USUALLY GO THERE AFTER CHURCH ON SUNDAY, BUT THOUGHT A CHANGE WOULD BE GOOD. OUR PASTOR TOLD EVERYONE TO GO CELEBRATE?BECAUSE SUNDAYS ARE OUR FUN DAYS!!!!!?? I WISH NOW I COULD REMEMBER HER NAME, BUT MY FAMILY WILL BE GOING BACK AND I DO REMEMBER WHAT SHE LOOKS LIKE. THAT LADY WAS TRULY A BLESSING AND CARES FOR HER CUSTOMERS. AND YOU CAN TELL SHE WASN'T JUST TRYING TO GET A TIP, BUT EARNED HER TIP!!! THANK YOU AGAIN!!!????
04/09/22 Dinner WE waited in the bar and the bartender was very accommodating. There were plenty of tables but the hostess said it would be a 30 minute wait. 30 minutes passed still not seated. The bartender seated us in the bar and sent over a waitress. We were waited on right away and the food came out promptly! No complaints except not sure what was going on with the hostess????
Our waitress was great, but our entire meal was ice cold. We asked for our wing to be replaced because they literally felt like they'd just came out of the freezer. Didn't eat anything else, or finish the wings. We left hungry, but the drinks were good.
Service was absolutely terrible. There was no wait time and we were seated immediately. Took the waitress almost 30 minutes to acknowledge our presence and take our drink order. Another 10 minutes to get our drinks and place our food order. After waiting another 30-45 minutes we asked another passing waitress for the manager. He got us our drink refills and brought out the side salads that had been ordered. One of the salads came in a bowl that was absolutely disgusting, dried and crusted food around the outside of the bowl. Our food finally came but the meat was dry and the sides weren’t great. All the waitress and manager could do was apologize and say “hope you have a better night.”
Well it's Applebee's! This past visit was interesting. Went during happy hour but got charged regular prices. Forgot my food and charged us for someone else's desert. Although our waiter was very nice she seemed to be very confused on the pos system.The manager was able to rectify all issues and was a pleasure in assisting.#dinein #kingkritic
Service was terrible. Barely saw our waiter. Ordered steak medium….it was well-done. Only positive was spinach artichoke dip. Won’t be back.
Food was good but I have had better it seems like every time we eat here it gets worse so I'm just not impressed
Food was really good. Serving girl should not have spent as much time talking to her friends instead of waiting on people but you know youth. We enjoyed our meal.
We had issues with a to go order, Thomas called and made everything right for us! 5 stars will be back. Thank you again Thomas