Wendy's

7434 Turfway Rd, Florence - 41042
149 reviews
Fast Food Burgers
(859) 283-5171

Omg please train the staff, way to slow almost 10 minutes for 2 chocolate frosty ccinos. Not busy at all no organization…

One of my go to drive through. They generally get things right the first time. They can be a bit slow at times, and thr lines can be long at odd times.

I found one of their elderly employees walking home, CRYING, soaking wet in a snow storm because her boss couldn’t drive her 8 minutes up the road to her house.Her boss has driven multiple people home, but since she’s new, he wouldn’t? she’s well into her 50/60’s & there’s an actual snow storm outside right now & she was considerate enough to walk 2 hours to work just to give him extra help.it DISGUSTS me that anyone would allow their employee, ESPECIALLY an elder employee to walk home without any proper attire or the slightest bit of care.There is NO side walk on more than half her walk home & the weather conditions are inconvenient.If you expect an employee to make her way to work for MINIMUM PAY, you should be empathetic enough to take 10 minutes to drive her home.I will NOT be coming here again, EVER

Haven't had it in years and it was great, food was fresh and hot. Best Wendy's I've been through in years.

had to wait wait before they took my order

We all love hot fries, well I do and I love a bowl of Chili and a Frosty.My last experience my fries were cold the service I'm used to at this Wendy's. So I had to give them out of 5 ☆'s I'd have to give them 4☆'s.

I was there for lunch. The service was A+ food was a B- Packaging was a F. I do not understand is when a person goes through the drive through and get there food and Wendy's can not put in a napkin is Beyond me. Can the manager please order napkin so my order has them in the beg. PLEASE!!!!

Out of towner here. Order my food got to the hotel just to find a biscuit with honey. I ordered a Honey Chicken Biscuit. I was able to get my food once I returned to the store. Management didn’t apologize once from the call or in store. I understand things happen but couldn’t even get a half hearted apology. 3 stars instead of 4, it’s just that simple.

Hot and crispy yea okay ??Make sure they are actually done next time

I’ve been delivering food for about a year and a half now and this is the only Wendy’s I have gone to that doesn’t require me to wait in line even when they are busy to pick up Uber eats or DoorDash orders. Like the majority of other restaurants, they actually start prepping the food before you arrive so that you can grab it and go. Every other Wendy’s I’ve gone to has made me wait at the end of a line of 10 people in some cases and they did not start making the food until I made it to the front of the line and told them I was there for that order. I appreciate them not wasting my time. Many orders are not worth waiting 20 minutes in line to get the food.