Sub Station II Florence Kentucky

7905 Dream St, Florence - 41042
127 reviews
Sandwich Shop
(859) 371-9490

The food was good. There was one employee working there. She was very rude. But all the rest of the employees were nice.

Fresher than Subway. Meats sliced to order.

I was in earlier today and ordered the Super Special from the cashier’s recommendation. It was amazing and the staff was top notch. There was a blonde woman and her kid who had an incident with the staff. I couldn’t help but overhear the conversation. She claimed an employee called her son a “lady” and demanded a refund. The employee apologized after the clear mistake and the manager came up to offer the refund apologizing for the misunderstanding. This woman continued to call the employee obscene things. She continued to drop F bombs to the manager while her son kept saying “stop mom please.” The manager tried to calm her down but with a few people in the dining room, including myself, and her I’d say 8 year old son, she kept using profane language toward the manager. If I were the manager I’d have threatened with police removal as well, at the LEAST. And yet, the staff STILL refunded her money. I went up to the counter after the fact and made sure they were all okay after that. They did everything right in my opinion. That lady just wanted a free meal. I’ll definitely be back!!

Very unprofessional and rude staff. One of the employees called my son a lady because he has long hair. I asked for my money back, and said that I wasn't going to eat in a restaurant that treated their customers that way. They refused to acknowledge and apologize for their unprofessionalism. Even threatened to call the police on me for defending my son. They should have apologized and gave me free food. That's what a good business would do.

Excellent food and great service! Got the half sub and it was still to much to eat!

Nope! Stay away! I got a BLT & a half Italian. The BLT was almost $14!!!!! Also their prices on the board are not correct - they are higher but do not tell you that. If you pay with card there is a $4 charge that they do not disclose to you.Scamming customers is a bad look for a small business

We were entering restaurant they were very friendly. Noticed they had several microwaves. I ordered the gyro.it was all microwaved and processed. Nothing was homemade. Store was a little uncleaned. Maybe the cold cuts were better.

My favorite Sandwich shop I love this Place!! Try the #19!

Best sub shop in town! Great owner!

Very Friendly Staff! Great Sub! AWESOME Sweet Tea!!!