1st time eating there. grilled chicken sandwich was delicious. my granddaughter loved the tablet they have on all the tables to play games while we waited. however we didn't wait long. service was incredibly quick
Not at all busy when we arrived. Got great service from really nice wait staff. Restaurant was clean and well maintained. I understand it is a burger place but the burger was pretty greasy. It tasted great but I prefer less grease. That's the only reason I treated it a 4.
Upon deciding where to eat my Sunday afternoon meal after a weeks worth of work and some amazing football I decided to give red ribbon of Florence Kentucky a shot. I have tried other local joints such as American kitchen and bar cuisine and and have been over all please but founds some areas of lacking during these pressing times and anxious filled citizens with the disease and viruses going around. Let me just say upon entering all staff were filled masked and wearing gloves from what I could find, sanitation stations throughout the restaurant, protective seat dividers, as well as a welcoming staff that seemed and felt like was a very clean environment. Now for me I don’t mind this but I know a lot of people appreciate knowing they are safe when enjoying a meal and not a lot of places have this feeling. So right away that stood out, but honestly went in with 30$ wanted a tender burger got what was expected and then some I asked how much extra cheese cost and the very nice bartender who made stellar drink, ask for her I believe Alyssa, but said “you may not need extra” I trusted her and she did not lie the burger was juicy tender and the cheese was amazing cheddar American mix. Superb service, amazing mixed drink and a beer, the milkshake was amazing and I almost forgot to mention all you can eat side dishes which included salads, fries, and fresh or steamed veggies, amazing deal I had no idea about. Alyssa told me about it and I tried almost every side I could. Also the chefs who prepare the sides I applauded because my salads were amazing Caesar and house and they didn’t wimp out on the dressing and toppings. Walked out with no money left but my meal was only 21$, so I thought the staff deserved a healthy tip for these hard times.
Very fast service. They worked very well as a team to get our food and drinks to the table quickly. I always recommend getting the garlic fries instead of regular fries!
This is one of my go to lunch spots in NKY, this particular location is top tier in the franchise and has the best service, comfy booths, cold beer and delicious burgers.
Liz was absolutely spectacular for our little celebration! She was covering the front door, bar and half the restaurant, all while not making us wait more then a few minutes for anything, never had to request a refill, napkins or a knife, she brought everything, knowing they would be needed. I can't say enough great things about her service. They had roughly 5-6 total people working a full restaurant! You have GOT TO GIVE MAJOR CREDIT to our restaurant workers during these staffing shortages! When you have someone like this working as 4 people, you have got to see this type of work ethic and reward it! SERIOUSLY, Liz didn't skip a beat and needs some type of recognition! Thank you for the superb service!! ASK FOR LIZ!
What great, fast and friendly service! The servers were so helpful and did their best to take care of my large party. And the food is good too. 3 days later my husband is still raving about the new Scorpion Burger he tried.
Ordered take out waited over 30 minutes no every can out to curbside not good overpriced also sad ?
We had a friendly greeting upon entering.there was a short wait due to understaffing. Our waitress did an excellent job delivering our food hot and refilling our drinks. I ordered their fish and chips for the first time. It was delicious. I recommend this place for good food!
Even though they were VERY short staffed they seated us in a timely manner the food came out pretty much as our appetizer and salads did very quick service