Cheddar's Scratch Kitchen

6935 Houston Rd, Florence - 41042
248 reviews
Comfort Food American Southern
(859) 746-2966

Very good service and good food

Delicious food. Sat at the bar and the bartender was super busy as the only one back there. She was working her butt off and had a little support from some other servers. The food was good but once it arrived it was obvious it sat in the window. All of the staff was friendly but it would be nice for some more servers to offer to help the bartender while she is making their drinks instead of just standing there waiting.

Cheddar's team was fantastic!!We had a large group of 31 people.Food was delivered seamlessly... all of our orders were correct, nothing was missing. The servers were attentive and delightful. They all were on the top of their game and made our experience at Cheddar's memorable!

We came here this evening for a girls night out get together. Friends that haven't seen each other in a long long time. Our service was excellent. The young lady that took care of us was more than attentive and friendly. She made sure we had everything we needed and checked in with us several times during our stay. The food was very good. The grilled chicken salad was fresh, delicious and, a reasonable price. Will definitely be back.

They were super busy but we still got our food in a timely manner, had great service, and a wonderful atmosphere. I had the ribs and grilled shrimp plate and the ribs were fall off the bone tender and the shrimp was delicious. Will definitely be going back

Florence location at 5 pm. This restaurant needs to be condemned. The complete restaurant needs to be deep cleaned and renovated. The booths are falling in, the floors are a greasy mess and I’ve seen cleaner restrooms in a truck stop. It seems to me the business is on life support. Are you eating at the bar…Are you sure? There was a 10-minute wait to get a table so we told the hostess we would go to the bar and get a drink while we waited on our table. The hostess asked me if we wanted to eat at the bar even though I just told her the plan and said no we prefer a table. After about 20 min after seeing other parties being sat before us (we were only 2) I went back to the hostess to inquire about our table. That's when the same hostess asked me for the second time if I would like to eat at the bar. I explained again that we would like to have a table and not eat at the bar. After another 5 minutes the same confused hostess approached us and asked us AGAIN if we were eating at the bar…again I told her we were waiting on a table. Another few minutes passed and the manager came up to us, called my name and asked if we were eating at the bar. We explained to him no we were STILL waiting on a table where he suggested a high top IN THE BAR! We should have just left right then. To his credit he did take us to a table 2 minutes later. Upon entering the dining room I saw at least 1/3 of the tables open. No I understand the staff may be short staffed but my waiter assured me there was a complete crew. I hate to be one of those dudes but I spent over 20 years in the restaurant and pub business in every capacity from dishwasher to GM. I can say I am well versed in the business and you have a HUGE problem when 1/3 of your tables are unoccupied at Sat night at 5 O’clock. We finally get a table… 1. We finally got to our table and the table was greasy and every booth along that wall was falling apart from obvious neglect. 2. Our spinach dip appetizer was awful…cold, all spinach and lacked flavor. But the food (salmon and chicken fried steak) was hot and prepared well. 3. The menus were covered in food and grease, the table top Point Of Sales (POS) stations were covered in grease bacteria factories. 4. While at the bar a customer asked for an extra plate to split an entree and was served a dirty plate. 5. Our bar glasses were sticky & the drinks were terrible. The Texas T tasted like dishwater, the pain killer was a sugar filled coconut punch with no booze. 6. The dining room floor was greasy and the men’s bathroom was disgusting. 7. A check of the health records from 10-21 was an 88. But I didn’t look in the kitchen I can honestly say it appears that the management is just buying time. If this is a franchise location it needs to be closed immediately. I hate to put food service employees out of jobs but I also hate to condone a hard working family paying for a night out only to be rewarded with a disgusting restaurant. This is a NATIONAL FOOD SERVICE CHAIN not Bob’s food and Bait shack! When we left at 6:30 there was a 45 minute wait and ⅓ of the tables in the restaurant were unoccupied. Our section of 8 tables had one occupied when we left.

I was always a big fan of Texas Roadhouse for the steak and ribs but Cheddar's has definitely out done them. I have never had steak and ribs from another place that compare to Cheddar's. The quality is great and they always have a great steak no matter how it's cooked. I have told all my friends about the quality of the food here and would recommend it to anyone that likes Roadhouse because they will not be disappointed. This has become my favorite place for family dining. This is a must try place. You won't be disappointed

Our food was good and the service was good as well. Pretty much what you expect from a Cheddar's restaurant. The menu is a little small, but that is ok. Some places have way too much on theirs. I really enjoyed my Louisiana pasta.

My new favorite when you can't figure out where to go. Our waitress was amazing and other staff as well. Food was great, can't beat the kids menu. The kids portion chicken fingers is adult size. 3 adults and 2 year old kid ate for $63 and some change. Ribs and chicken fingers are the way to go not to mention the croissants are delicious! ??

Excellent service.. Good was pretty good. My kids loved the huge fish tank. And I enjoyed the atmosphere overall. And the prices were not too bad. Selection was good too.