Service is out of this world. They gave me more than I asked for and I was in love with the food because of this. Good service goes a long way. Thank you for making my day amazing
Always have a great time here, and I always enjoy the food. The staff is always really nice.
It was terrible as always… The only car in the drive thru and they still managed to mess up the entire order. Don’t get the new club because it won’t come with anything on it but chicken. Got the large and they gave me a small fry and a medium coke. Exchanged the coleslaw for extra fries and they gave the coleslaw. I’ll give the other zaxby’s the benefit of the doubt, but this one on the Bypass in Bowling Green has failed too many times. I officially give up on it. Let’s get a Cane’s over here by campus. They know customer service.
I have been going to this zaxby’s location off and on for 3 years now. It progressively continues to get worse. I understand they’re low staffed and running behind, i’m very understanding of that and explain to them that i’m for than happy to patiently wait that I understand. BUT the consumer service just isn’t it (a few bad , ruin it all) , i’ve witnessed workers getting extremely hateful with customers and they mess up orders more than they’re correct . I was offered by the manger a free meal due to having to wait 30 minutes for my chicken finger plate and then they never honored it. Overall very disappointed and hope they get the help they need soon so they can go back to being the zaxby’s they used to be .
This is one of the friendliest staff I have ever encountered. They are fast and I will always go back again and again. Food is always phenomenal!
Good food. Decent environment. Cool decorations. Love the soda machine, very neat. I eat Zaxby's often, usually through the drive thru. I always get either boneless wings and things with wimpy sauce being the sauce I choose for my wings. I also replace my Zax sauce with ranch because I don't like it. Or I get a Kickin' Chicken sandwich meal. How it comes again replacing the zax sauce with ranch. I give this place 5/5. Never had any trouble with zaxby's has always been one of my favs when craving chicken strips. Or something spicy.
Raw chicken was served, not the same anymore at all .. great customer service though but food quality is a no for me
Zaxbys had great food, however I asked for fries and Zax sauce and I got plain fries. They forgot the sauce that I EXPLICITLY said in the order. I’m am I pleased
Delicious Cobb salad. I opted out of the bacon. The salad was fresh and I like the fact they gave me 2 free dressings instead of one.
I had their signature chicken sandwich with spicy fries and chicken sandwich was on point and the fries were good hot