My visit this time wasn't as good as it usually is. I ordered the chicken nugget meal and the nuggets were hard around the edges and barely warm. The French fries and drink was much better. If they offered a combo meal of lg drink and lg fries I would order it instead.
They get my order wrong about 75% of the time. Never a nice person working the window either
The manager was yelling at customers when we walked in. She was very rude and unprofessional with what we heard. We opted to order at the kiosk to avoid her. When our food was ready, it was missing half the order, toy and milk from the happy meal, and no drink cups were offered. We had to ask for everything. Must have been a huge inconvenience for the manager as she slammed our drink cups on the counter when we asked for them. One of the younger men working there was trying hard to keep up with the mistakes of the orders, manager and the people in the back, but he sure looked defeated and miserable. We felt for him as it definitely was not a positive experience for him in what looked like his first job.The lobby was filthy, bathroom wasn't any better.
One day i walked into McDonald's and thought to myself i want a happy meal with a barbie doll in my happy meal and guess what? They gave me one and told me that they were sorry about me having a disability and I told them it was fine.
Please stay true to the hours you commit to be open. I drove home super late after looking at your hours. I was there 30 min before close. Sat in the line, drove up to the window. Several people inside. I know they saw me. At least have the decency to wave me on since I just got off a long road trip and wanted to eat before I went to bed.
This place had terrible service and the food was equally as bad. Wont be back anytime soon. Good luck.
Gave it a one because I could not give it a negative. They were cash only and wait to tell you right before you place your order. It took them over 10 minutes to take ONE order for ONE car in front of us. Didn't give us all our stuff. They got upset when I asked if they could fill my drink as it was almost half full, and he proceeded to dump ice into it. They used old burgers and pulled off the pickles that were asked to be left off.
This place never ceases to disappoint me. I can't count the other McDonald's restaurants we've been to around town and on trips out of town, and I've never had slower service than the hunter's ridge location. Tonight was the last straw. We put in a mobile order and sat in lane 4 for over 30 minutes. One employee attempted to give us someone else's food, then never returned. Finally went in and found out they never made our order. That same employee said "yea, he's been out there for a long time". I'm done!
Drive thru was a little backed up but lobby did great
ordered quarter pounder came with out cheese offered me a slice of cheese to put on it. had to ask rice to get a new quarter pounder with cheese.