In the last year or so I have gave KFC 4 opportunities and each time it has been terrible. 3 different locations. The food wasn't good. Chicken & biscuits dry & old. I was very liberal with the 2 stars. The employee was very nice and friendly.
I had got the kfc bowls twice now for my coworker and I on my way to work. The chicken they use was gross both times. It tasted like breading cooked in old oil. We could not eat it., They should just put a chicken tender on the bowls and quit using that old , breading , that wasn't actual chicken . The employees were wonderful. I think it must be how kfc makes them make it.
Chicken was burnt and dry, not enough gravy for the chicken bowl, biscuit was good, and drink was flat, chicken would have been better if gotten from Walmart deli. Original chicken isn't supposed to be black, it tastes like it was thrown into the crispy fryer to heat it up.
The chicken tastes like it’s weeks old
Every time I come here they always mess up my order and forget to put it in the bag and I don't realize it until I get home from now on I'm gonna start checking it before I leave the drive-through can you please retrain your staff so that they get the order right and we don't have to come back
The staff here is so nice from the second we walked in. Ebony is the best, so sweet. Clean location. We finished ordering and there came our food. It was so quick. This was a godsend since we had just left another KFC in Topeka and waited over 45 minutes to get no food.It was made exactly how we like it, cooked well and a lot of seasoning. Leaps and bounds better than other KFCs.
Went through the drive-through this evening. 3 employees standing right outside the back door of the restaurant smoking. Also happens to be right next to the ordering screen. Was told that they only had a few sides and biscuits. 45 minutes before you close and no offer to make more chicken. I'm sorry but I won't ever be back.
Customer service was aweful!!! A chicken place out of chicken? No explanation at all. One of the ladies on the inside made my partner feel stupid for asking a clarifying question. Sad too, we love KFC, but this one is a no go.
Sometimes everything is really good and sometimes is isn't so great and some staff can be kinda rude when having complaints
The big that waited on us through the drive thru was very pleasant! A refreshing surprise.