HORRIBLE SERVICE!!! Waited to be seated 40 minutes when there were more than 8 EMPTY tables. My children's food came out (Jr chicken and waffles) first and we got the rest of our food 40 minutes later. Mind you they didn’t even bring my kids syrup for their food. So i asked my waiter when she brought us our food. (By this time their food was already COLD). Couldn’t ask her to bring us syrup before than because she was in the back the whole time!! And thennnnnn… she forgot. Finally got tired of waiting and handed down another waiter. Still had to wait another 20 minutes for the syrup! Service is just horrendous! Also, coffee?? Ha! One cup because no matter how many times i asked none was brought to me!
I was in Topeka for work and one of the last nights I was there, I decided to order from here. I ordered some French toast and a ham and egg sandwich. Everything was really delicious! The gentleman who made my food did a great job and he was very courteous and friendly. If I ever return to Topeka, I will definitely stop by again. I would definitely recommend this establishment.
I go to this IHOP many times a month. Rarely do I have any issues with the food and never a problem with the service. On very rare occasions, if I have a problem with the food, even if it is my fault while ordering, they always make it right. My whole family always walk out of the restaurant happy and feeling satisfied.I highly recommend this IHOP.
Was seated 2 minutes after we walked in the door, had drinks 3 minutes later and food order in, 5 minutes after that. Food was good and price was only $20 for two. Great place to eat if you don't want to wait.
Please wait to be seated I can understand but for how long. Then when the people waiting to be seated grows from 4 to 20 in a matter of minutes then they need to get someone to come and check. That is ridiculous. If a waitress can stand & talk then she can address the wait
We've come here a number of times for cast parties and I always cut some slack considering it's a huge party of people all ordering at once. But this time they were fast and polite and the food was the best I've had from this location.The waitress in the section next to ours handled a rude customer politely. A+
We arrived at 1050pm and no one gretted us. The doors were open and people were in the kitchen but no greeting staff. A sign stood saying to wait patiently due to staff shortages but after 20 minutes still no staff. We shouted a couple times and walked into the dining room but didnt walk all the way into the kitchen. We left after 25 minutes unserved.
We went after a game and they were not very busy. Probably because it was so cold outside. Looks like they were having staffing issue and even said so on a sign inside the front door.I will say the staff and our waitress were great. It was her first night but she was excellent. Whoever was the cook did great because everyone's food was hot and tasted great. I will try them again but will keep in mind their staffing shortage so not if I am in a hurry or at peak times.
All I needed to do was pick up a Doordash order. I called because the store was packed inside, the person on the phone was kind and told us they’d bring it right out to us. They never did. We waited outside for 20-30 minutes and I called again to just double check if my order was ready. Got nothing but attitude on the phone. I understand being busy, I get it, but I wasn’t being rude I was just simply checking if my order was ready. They then bring out after another 10 minutes of waiting, the girl who brought it out shoved it through our window, didn’t say a word to us and walked away shaking her head. She also forgot half of my customer’s order. Incredibly unhappy, all customers ask for is good communication. We understand it gets busy all you have to say is “hey, could give us like 25 minutes? we are slammed inside” and i would have never wrote this review. Thanks!
How hard is it to make an omelette I went twice and both times ordered the chicken fajita omelette and both times it was sub par. First one was dine in and after waiting about 30 mins to order (other people seated after us had there orders taken before us) then about another 30-40minutes to get the food I had to send it back. I swear all they did was through it in a microwave and sent it back out to me. The restaurant was not busy at the time. The second time we ordered it to go got it really fast but the chicken fajita omelette had very very little chicken. Highly disappointed