Just got our delivery order. We ordered 2 Classico Italiano calzones. Both of them were loaded in banana peppers. Nowhere on the menu is banana peppers listed. You couldn’t even pick them off. The cheese absorbed the banana pepper’s flavor. Disgusting. Trash them both and had a bowl of cereal.
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Wait time and pizza were great! I wish the customer service was better. This is the first time I ordered from this Sarpino’s for pickup. The other locations I order from most frequently the inside is closed and you have to call to pick up and have them bring it out. I called and Mary picked up and said she’d bring the food out to my car. As soon as she gets out she hands me my box and says “you’re supposed to come inside” before I could get an “I’m sorry” out of my mouth she had already walked away from my car. I wish she would’ve told me over the phone and I would’ve come inside not sure why the attitude. Also I noticed carry out is on their website so I’m not sure what the issue exactly is.
Good food but had to wait a little while beyond requested pick up time.
It's good nice hours for us overnight folks. Lots of choices and overall really good.
Great experience. Notified them of my arrival. Pizza was brought out quickly. Very tasty. Only downside was peppers and cheese were left loose on top of pizza box.
We got the Mexicana and the Primo Capicollo calzones, and they were great! Very tasty with marinara sauce and the curbside pickup was quick and easy. Thank you!
Good ALWAYS have orders ready! TY
I think the manager's name is Bob I literally asked him for two traditional turkey clubs on sourdough with buffalo on the side. They get the sandwich wrong then they charge me for the sauce then the manager isn't even willing to I don't know throw in something on the side. He said it's going to be another hour wait. What a good way to treat your customers. When you screw up the order. If you can't do your job right and have a good attitude. Or try to make it right. Don't even work in customer service. I got a kid that was waiting for a sandwich now we got to wait another whole hour. Isn't the first time that this happened
I used to love their food. Until one time they messed up my order told me they would refund me and still haven't.... this happened in October and I have called multiple times to try and resolve the issue and I got told a manager would email me and that still has YET to happen.