Horrible customer service and Domino's deserves zero stars! I attempted to place an order online but a message indicated that an error had occurred and to call the store. I called and was placed on hold forever with no message that they were closed. After driving by to pick up food at another restaurant, I noticed they were closed before 7:30 pm on a Thursday night. Upon reading the reviews, this seems normal now for this location. It’s time to shut it down or find a new owner who can handle the staffing issues. There are more than 30 other food options within a 10 minute drive.
Yeah these folks are regularly bad at their job.Late deliveries, can't call the store because nobody picks up or you get hung up on, orders through app get canceled without warning.This isn't a one time thing either. They are doing this CONSISTENTLY. I can't use the domino's App because it won't let me change to a different location.Also if you do manage to get them to do their job, they're gonna show up mad late, with cold food, and missing things you paid for.Do yourself a favor, save yourself a headache and get your food elsewhere. Don't be a chump like me.
Pre-ordered pizza for 5:15. It's 5:25 and nobody is in the store. This place needs new management. Its a joke. Not even sure how I will get a refund. Worst dominos ever. Stay away. - Update finally someone showed up around 5:35. Apparently the employee that was supposed to be there at 5pm was pulled to the college store. The owner/manager cares nothing about this store, only their other locations. It was almost 6pm before I had my pizzas. Glad I pre-ordered them for 5:15...
Who is the franchisee of this place? I've been in twice on a Friday night where they were closing down at like 6pm because they couldn't handle the orders and had 5-6 disgruntled people waiting in the tiny lobby. Last time I went I literally never got our pizza. I left after 40 minutes or so. Called 2 days later and employee was clueless on how to handle a refund. Never got reimbursed. Someone step in here and close this place down.
There's almost always something wrong when i pick up from here. I order a pepperoni with extra sauce. Usually it comes with no sauce, but this time it came with almost no cheese. I just don't get it.
This place went downhill throughout Covid. They couldn’t find workers and it’s been a revolving door ever sense. Everyone who works here seems pretty strung out. I still come here because Its so close to my home but :( geez the issue I deal with just for a pizza is not worth it anymore. Pizza Hut is worth the extra 2-3 dollars.
Absolutely horrible and literally dangerous. After waiting an hour and a half for pizza (45 min later then they said when it would be ready) they did not make them gluten-free. I was so lucky that I asked because it could’ve made our kid seriously sick had I not. She said we didn’t tell her and I showed her on the order it said gluten free. And we still didn’t get our order for free after all that! I equally don’t know how this restaurant is still in business nor how I was dumb enough to order from here after all of the terrible reviews.
Wow wow wow! Whoever manages this dominos. You suck! Get employees that actually know how to treat customers. Guy tells me the pizza isn’t ready and it would be in 6 min. Ok 20 minutes later and I can’t get either the girl or guys attention. It was on the rack ready for 10 min. So I get her attention tell her it’s ridiculous I’ve waited here for 20 minutes and my pizza has been ready! Then she has the nerve to flick me off as I walk out and my 7 year old son saw her and told me. Oh and another customer was standing behind me so I’m sure she saw that horrible display of service as well. Disgusting. You have a 1 star for a reason. Go find another line of work. You can tell by the comments management and corporate isn’t even involved. Not one apology.
This Domino store is always out of things. I had 3 such experiences in last 5 orders. Always short of garlic sauces and they seem to miss to put garlic sauce on the crust. Not ordering anymore from this store.
Order pizza online 30mins ahead of time to grab after a long drive home from work. Got to the location within the promise time, to be told it would be another 1hr 1/2 before they could EVEN START COOKING IT! Watch 5 other ppl come in and had the same thing happen. We all cancelled our orders. Now the problem I had was there was plenty of staff but 2 of them were just standing around doing nothing. Not once did they do anything within the 10mins I was standing in there. Highly disappointed.