Starbucks

8801 Metcalf Ave, Overland Park - 66212
124 reviews
Coffee Shops Coffee & Tea Coffee
(913) 642-2588

Very nice staff. Drinks are fast and fresh.

I've been coming here for years and they are always so kind. It's why I choose to drive the extra miles to visit the people who are so kind to me because they understand my disability.

Very friendly staff, clean, and quick! They even had unicorn cake pops today!

This might’ve been one of the worst experience I’ve ever had to Starbucks. Went through the drive-through today and ordered a cinnamon dolce mocha, The guy at the window was rude to begin with. Didn’t smile didn’t say hello just handed me my things. When I looked at my drink to make sure it was correct before I drove off I realize he handed me a white mocha. So I sat there and waited for him to notice I was still sitting there and correct my order..He finally looks over at me and I told him this is a white mocha I ordered a regular mocha. He then explained to me that it still has espresso in it. He continue to stare at me making me feel very uncomfortable as if I’m supposed to take this drink that was not what I ordered and be happy. I didn’t ask for an explanation of how they made the drink. I simply wanted the drink I ordered.

It can get very packed during peak hours and it might even be faster sometimes to just go inside. The employees were friendly.

This time had a lot of whip cream in my Carmel Ribbon Crunch, but it usually is really good!

Great Starbucks Coffee and they always make my Moms Chai Tea exactly the way she requests it. Baristas are cool. It's a very busy place with a drive through and you can go inside.

Most of the drinks in my opinion are way way way to sweet and full of calories. I do absolutely love their new nitro cold brew coffee. It's not to sweet and gives you alot of energy.

Went there with a friend to discuss his business. Coffee and hit cocoa was excellent and the service was top notch.

Cheery, Efficient, Bright, Consistent! Starbucks has the Customer Service model that all should seek to achieve. They do a great job keeping the drive thru moving, never a long wait.