Made an order online, go to pick it up and the store is closed. No one reached out to me until i had to call and complain almost 2 hrs after. Per the manager Taeler the whole morning shift overslept and no one opened the store. No one bothered to contact me to let me know of this, i had to call the location and wait another 3 hrs for the “manager” to contact me and let me know what happened. Zero accountability.
Dirtiest smoothie king ever. Not only is the store a mess, but the young man making mine kept wiping his hair and brow then made the smoothie without washing his hands or using gloves. And he got the order wrong twice, I had to walk him through what goes in it.
They usually have great smoothies with good flavor. The prices are a little high for my taste but they are good every once and while. I wouldn’t say the staff is friendly but they aren’t overtly rude so I guess it’s okay? My main issue with this location is that they’re extremely inconsistent. You can go in there once and get a delicious smoothie that’s blended up all the way and filled all the way to the top of the cup. The next time you go in, you have ice chunks and it’s a quarter of the way down the cup. It was like drinking an iced pack drink. Not sure if they added ice after because they realized it wasn’t enough or what ? Either way, completely ridiculous. Why am I spending almost $10 on a smoothie if you can’t even fill it up all the way or blend it properly?
Went in for a smoothie, was already feeling tired from a long day. Saw a deal that if you signed up for sms you got $2 off. Went online looking, not realizing it was a touch screen in front of me. When I asked how to sign up the lady acted like I was a nusance. Eventually got signed up, she knew I was signing, there wasn't any further direction from her.I paid and reviewed my receipt and saw she didn't give the discount. Remember, she knew I was interested in the discount. Went back in and pointed it out, she said, "you never gave me the code"......ummm what code. I let her know she didn't provide any more direction and asked to speak to the manager. She (Taeler) said she was the manager. Then asked to speak to the person above her, another lady came out said she was the regional manager and what was the issue. I looked at her, said you heard our interaction, asked to speak to someone above her she said that would be the owner and he will just kick you back to me. He attitude was one of indifference as well.The whole attitude of this place was we don't care and lack of direction to assist the customer was prevalent. Will not go to this specific Smoothie King again.
Hate feeling rushed when I have not been in a smoothie king for a while. I understand that employees are probably pushed to recomend things but I was trying to check the menu out and felt interrupted and rushed. Maybe someday there will be a Tropical Smoothie in the shopping center way they more laid back. Cashier was nice though.
Great location and great team! Taylor is awesome and always smiling, love seeing her first thing in the morning after my workout!
Smoothie king is great but expensive
Hate feeling rushed when I have not been in a smoothie king for a while. I understand that employees are probably pushed to recomend things but I was trying to check the menu out and felt interrupted and rushed. Maybe someday there will be a Tropical Smoothie in the shopping center way they more laid back. Cashier was nice though.
I ordered an Angel Food Slim and specifically said no stevia. I spent $9. I got home, and mySmoothie had stevia. Very disappointed. I didn’t have time to drive back, it’s 15 min away.
I ordered an Angel Food Slim and specifically said no stevia. I spent $9. I got home, and mySmoothie had stevia. Very disappointed. I didn’t have time to drive back, it’s 15 min away.