I was here several times in December 2021 and January 2022 and LOVED this place. The staff were friendly, service was great, and the food was hot and tasty, the result of an awesome manager.HOWEVER... today was a quite different experience.I ordered as I sat down, having been here often enough to know the menu. After I had sat for 10 minutes I had to motion for my first cup of coffee. I watched as 3 other customers, who entered AFTER I CAME IN, got their food. I tried to help myself to a second cup, and found both coffee pots on the main counter empty, so the customers next to me shared their pot with me. I got my own creamer and sweetener from another customer, who eventually left because their service was as horrible as mine.I also watched as a plate sat on the counter. Eventually one of the wait staff tried to offer it to me, but it was not what I had ordered and I refused it. I have a sneaking suspicion that this same plate came out to me a few minutes later after the meat had been changed out because the eggs were rubbery, and the potatoes were cold. Since I had been waiting an hour already I told the waitress I would accept it if she could find me a coffee pot and bring me some silverware with which to eat it.I frequent this area, and am going to have to change hotels for my next stay. I miss Tamara, the manager I am familiar with, as she made this place very comfortable for me, and I could count on delicious hot food. Maybe it's merely her day off , and we all need days off... but...Green Mill you should make a change here...you're losing folks.
We had a great time at Green Mill! One of the highlights of our trip. The atmosphere is amazing!
For the time of night and the staff on hand, was a great experience overall. Food was good and the margaritas were on point.. Anthony did an amazing job handling all of the customers by himself with no other servers on the clock, and with an upbeat attitude as well.
This place has no clue what hot coffee or hot food is. The waitress couldn't answer any questions about the menu, they forgot half our order...the sad thing is there were never more than 5 people in the entire place the whole time we were there. I would not recommend this place at all.
For the time of night and the staff on hand, was a great experience overall. Food was good and the margaritas were on point.. Anthony did an amazing job handling all of the customers by himself with no other servers on the clock, and with an upbeat attitude as well.
I arrived late to the hotel after a 4 hour drive. They said the kitchen was open for 30 more minutes if i wanted to grab dinner really quick. I called to place it to go once I got to my room and whomever answered the phone was extremely rude. I didn’t even finish asking if i could place the order to go before she practically yelled through the phone “NO YOU CAN NOT WE ARE CLOSED” and hung up on me. I’m not even upset that I couldn’t order because it was right before the kitchen closed but the poor customer service was uncalled for…I’ll be sure to get breakfast elsewhere in the AM.
The food is good af ???
We were staying at the hotel and Called to order a pizza and the lady told me they were out of pizza and only serving a limited menu, so we opted to go down to the restaurant to eat. We ordered our food and 5 minutes later another couple came in and ordered pizza.
I stayed at the Holiday Inn, and Ate here on Tuesday Evening, 7/6/21, at 5:30 pm. Nancy was the Server and Was Very Friendly and easy to talk to. I had the Chipotle BBQ Wings and a Couple Bottles of Cold Beer. The Wings were Awesome, Crispy Texture with the Sticky Sauce on them after Fried. Perfectly Done. Due to the Covid, they Only have the Staff and Limited Items they can serve. The Wings were Awesome and the Bottled Beer was Cold. Thanks Nancy for a Yummy Dinner
Not impressed, the only plus was that we didn't have to leave the hotel as we were weary from traveling. The club sandwich I got was good. My husband said his steak was tough.