This Domino's location is great. You can tell they really care about customers. I'd personally like to thank Katie, who helped me with my order even though she was extremely busy. Good, fast, and accurate. My compliments to the team and management.
Ordered large pepperoni and mushrooms thin crust.Service was very fast bur ove r$25 bucks for it. I don't know if there was a delivery charge, no sales slip involved.I still can find good MEALS for $25 bucks.
Awful experience. Ordered our pizza at 8:15. It supposedly was being quality checked at 8:27. Didn't show up until after 10:00 on a weeknight. Driver didn't bother apologizing or explaining what took so long. I will never order from here again!
Absolutely horrible. I ordered a pizza on Thursday for delivery and it never showed! I kept checking on the “dominos tracker” and saw that it “had been delivered” which was a complete LIE. I called the store and the lady I spoke with said, “oh we only have one delivery driver and he probably just put delivered to stay on time but he’s on the way.” Complete sketch. It never showed and I can’t get a hold of the store ever since. I filed a complaint online that evening and filled out a survey as well. No one has gotten back to me. I need a refund ASAP!!!!!!
Had a wonderful experience in March of 22. Had the Dominos down the street make me wait 2 hours and cancelled my order and closed early and couldn't care less. It was my Moms bday so was a terrible experience. I went to this Olathe Dominos and the Manager Ryan found time to fit my order in last minute. His understanding was great customer service that matters. Great pizza and desserts as well. Will be going back! Thanks! -MarySpielbusch
The manager Gerry really cares about every customer and order that comes through. The pizza's and sandwiches are great. The carryout time is always spot on and ready. The delivery time is usually just fine. I've had them email me a coupon for a free pizza for a delivery that was only a short time later than expected. Great location!!
Ryan (I believe he was the manager) was the only one there at night, but he did an absolutely AMAZING job. Probably some of the best Domino's I've had in a while! This guy deserves a raise!
We ordered a pizza at 8:30PM, for over an hour the app said it was being “ quality checked.” Estimated delivery time was 9:30-9:45, the pizza didn’t show up until after 10:20PM. I called multiple times and it went to prerecorded messages for over 5 mins. When the pizza arrived it was soggy and cold. We shouldn’t have to pay for a pizza that’s over 90 mins old and 40 mins late. Do yourself a favor and do not order pizza from here.
Never again . Do better !!! Inaccurate order given - Folks In the store wanna be patronizing, make ya feel dumb . Back to papa john’s
I expect my deliveries from this location to take a long time. My first time ordering from this location took over an hour. This time, however, has been insane. It’s been 3 hours since I ordered and it still says “quality check.” I’m about to drive over and pick it up myself.Update: I drove over and some lady inside said they were closed and they hadn’t even made my food. She said “sorry, we will refund you tomorrow” BUT it’s been three weeks and I haven’t gotten my money back. I called dominos customer service and they said they had reached out to this store requesting my refund asap and the store is literally just ignoring them.