Hy-Vee Got a chance to experience racism in your store this morning!! How lucky I am!! I came through the checkout line with 6 cases of Mini Sprites and 4 cases of Mini Waters. The cashier took 1 case of each and scanned them. I pushed my buggy to the end of the line and inserted my card to pay. The manager, a slender brown haired white lady rushed over and asked if I had scanned them. Before I could say anything the cashier (white lady) defended me and said yes. The manager walked off embarrassed and said, “well that was fast!!” I’m a black man but I’m also a business owner in Lenexa. I was buying beverages for my business and to be accused of stealing is unacceptable. If she thought the transaction was shady she should’ve talked to the cashier but to approach me because I’m Black is unacceptable!!!! I will never shop here again and I’m letting everyone know what happened in your store today!!!! ***this was a register not self checkout ***
I left my prescriptions with the pharmacy a month ago, and found out a few days ago that my diabetes medication required prior authorization. The pharmaists kept trying to convince me that the insurance had already rejected my doctor's filing for authorization before it was even filed, and repeatedly telling me I need to pay over $1000 for my medication because insurance will not pay for it before the insurance has processed it, while they neglected to initially run the insurance in a timely manner. They have however tried to refill my cialis prescription three times (1 month supply) in the week that this has been going on. Heck of a way to show an appreciation for your customers by killing them while you insist quite loudly that you have done nothing wrong.
Beautifully remodeled. Pharmacy staff wonderful.
I don’t know why I tried this place for a change. One register open. They rang up the lady in front of me wrong, so of course a manager had to come over and fiddle around and fix it. Then the cashier wouldn’t check me out without letting her scan my driver license. She wouldn’t say why. Bagged my own groceries and left never to return.