Quick ordering and they were sympathetic when I told them at the kiosk that I paid more money last time for additional chicken, rice and beans and did not receive what I paid extra for, they kindly took my word for it and gave me a replacement burrito for no charge. I was not asking for that nor did I expect it. Good things happen to people that are kind and polite and patient! They were all 3 of these characteristics and it paid off for me! Thank you Taco Bell on 23rd street in Lawrence KS
Ordered on the app, chose in-store pick up. As I was walking up to the door, a worker rudely said “Lobby’s Closed”. After waiting 20 minutes in the drive through I finally got my food. Either fix the app to not let us chose that option or staff your location properly!
The employees were very friendly and the food was yummy! The lobby was a bit messy, but they were quite busy so it was expected. Overall, great experience.
Very friendly quick service and the food was delicious. I'll definitely be going back. recommend
#1. If you go through the drive through, make sure you have at least half a tank of gas. I almost ran out of gas two weeks ago sitting in that very slow line. #2. Be sure to call ahead before you leave to go there to make sure they're open. Their hours change almost daily depending on if everyone shows up for work, or not! #3. Just because your craving a burrito supreme doesn't mean you'll get one. About every other time I've gone there, they are out of something. Here's my list of things they've been out of: Meat; refriend beans; mild sauce; and empathy for their customers!
Flawless professional quality service from this location. Whatever they're doing in there, it's working and working well. Solid reputation for consistent FAST service and high quality products.
this place is an absolute JOKE! for one they forgot an item, didn’t give us any sauce like i asked, and on top of that i got the spicy potato taco and the potatoes were hard as shit…
Always super slow. No idea why they take so long. Worst place to get fast food unless you want to spend 30 mins waiting in line every time
I know it's fast food but there's just something about there food that makes it very good and addicting.
In my opinion, this place actually has gotten better. The tacos have more cheese on them than they used to. Perhaps they are adding more cheese to justify the huge increase in price. The price of my only complaint. My God. Three tacos and a Coke $10 now. Ridiculous but it is what it isSkip the fast food. Add a couple dollars to it and go get a real sit-down meal