Horrible service. Waited a total of 43 min in line and I was the 3rd car. Get home and the order was wrong...As Usual!! Tired of always something wrong at this place. You can NEVER go to this certain kfc and get what you order or get it warm or ever in a timely fashion. Staff(what there is of one) is always rude and short with answers. Slow as hell. Very unhappy and previous problems were the last time not saying anything. I want correct food that was ordered,warm,in a timely fashion and not with a freakin Attitude!
DOUBLE CHECK!!! DOUBLE CHECK!!! DOUBLE CHECK!!! Absolutely not worth it!!!! I ordered online because I was going foIT lunch....SO I THOUGHT IT WOULD BE QUICKER....IT WAS DEFINITELY NOT. They didn't mess up my order ONCE or TWICE BUT 3 different times. 1st they gave me the wrong sandwich , then 2 orders of biscuits instead of the breast that I ordered and then when I went back for the breast the 3rd time they didn't give me a breast they gave me a thigh. And proceeded to tell me they couldn't do anything about it because it was an online order I wish I could give them 0 stars. Absolutely horrible customer service would not recommend to anyone ever!!!!!!!!
Always closed at 10, even though it says 12. Poor service every single time I've been there. Hell I've even been in line waiting and they just never answered any of us in line.
KFC on Troost is a disaster! These people actually gave me sandwich buns to substitute biscuits someone needs to be fired!
Worst experience ever! Now I know why you can't get out of the drive thru! 45 minutes to wait for tacos and strips! Absolutely ridiculous!!! Ordered double fries in place of the Mac n cheese for the bucket for 1. The guy had me go thru the bag and get it out in order to get my fries! They were more worried about getting the food in the dining room first! Well not be back and will let everyone know!
The last 4 times that we bought there we are always shorted never any overages.Ordered 2 of the 4 piece tender deals Very dissatisfiedno mashed potatoes.They never give the cookies anymore.Another time we ordered mashed potatoes and got fries and another time we were shorted a mashed potatoe.They never give a receipt.Needs much improvement.
Location needs lots of improvement. Doubt management cares though doesn't seem like it. Be nice if they can update the Google maps hours and grubhub hours. Also taking a order then follow through with the restaurant is closed.
I can't rate on KFC Chicken. This was a KFC/ Taco Bell Restaurant. I ate the Taco Bell food which wasn't good at all. I should've probably gotten KFC Food, it might of been better.
Should be zero stars. Website says open till midnight but does not serve anything but Taco Bell till then.
This place is the absolute worst place to buy food. Staff is rude a d disconnected from their jobs. It's more important for them to be on their phones, and they'll curse you out and maintain their jobs.