I placed an order at 5:45 pm for delivery. It is now 7:00 pm and it still hasn't been delivered. I called twice so far and they just keep saying it's out for delivery. We live 3 or 4 blocks away
I’ve always loved JJ, even worked there for a time, but since they have reopened, my sandwich is hardly ever 100% correct. Even if I order online and know my ticket says what it needs to, it is never made correctly. For example the last 4 times I have asked for oregano on my sandwich, they put that oil and vinegar sauce instead. They need to either teach the employees which ingredient is which or make sure they are reading the orders correctly.
I lovvveee Jimmy John's. But it would be nice if they ever followed the directions on what you order for delivery. Sandwich is never even cut, if you change anything on the sandwich it's never done, no napkins, etc.
Took over 2 hours to get my food and then I didn't even get the stuff I paid for horrible service
Took over 2 hours to get my food and then I didn't even get the stuff I paid for horrible service
I love Jimmy Johns so much but you need to find better management!! We go there weekly and spend like $40 bucks here..but after our experience today, we won't be for awhile. You short us half of our order, we call to tell you, you make us come back and then asks us for a receipt. Calls us liars and told us to "calm down".. This was an online order for pickup, you have the receipt..
I was excited to see Jimmy John's return to Hutchinson. I gave them some time even to work out the bugs that come with a new opening before going in to try them out. I know Jimmy John's very well, having worked for them on multiple occasions in multiple locations. First, they were anything but freaky fast. I know that comes with experience, however it took 10 minutes to get 3 sandwiches. Corporate policy is 30 seconds per sandwich. Second, the bread was darker (burnt) than specs should have allowed. Third, the bread had not been baked within the past 4 hours. This leads to a tough crust that is difficult at best to chew. This has been my most disappointing visit to any Jimmy John's. I doubt I will return anytime soon.
I love their food but it shouldn’t take an hour to get a sandwich or if it does, just apologize and make it right. Don’t lie.
Are there for first time and we wasn't impressed at all. No regular ranch dressing and bread was gross and they don't toast it like subway. Will not go bk
All I can say is YUM!!! We are extremely happy to have you back here in Hutchinson.